Quality Coordinator: Data-Driven QA & CAPA Lead

Q-Lab Corporation; Westlake (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Office location in Westlake, OH

Profitability bonus

Company-funded retirement plan

Health, Vision, Dental, Disability and

Life insurance

Generous PTO & Holidays

Friendly atmosphere

Job summary

Q-Lab Corporation in Westlake, Ohio is seeking a Quality Coordinator reporting to the Director of Tester Quality. This role will own non-conforming events, CAPA, deviations, inspections, calibration, and quality reporting to improve product quality.

You will collaborate with Engineering, Manufacturing, Purchasing, and Warehouse; develop dashboards, perform data-driven problem solving, and drive corrective actions to reduce systemic quality issues.

Qualifications

• Must have 3–5 years of experience in manufacturing quality or related disciplines
• Experience managing nonconforming material and corrective action processes
• Strong understanding of manufacturing drawings, specifications, and inspection methods
• Experience using measuring and inspection equipment
• Proficiency with data analysis and MS Excel
• Strong organizational, communication, and problem-solving skills
• Ability to manage multiple projects and priorities
• Ability to work in both office and manufacturing environments

Responsibilities

• Own the lifecycle of nonconforming material from identification through final disposition
• Coordinate cross-functional quality activities with Engineering, Manufacturing, Purchasing, and Warehouse
• Prioritize quality investigations based on business risk, customer impact, and production requirements
• Prepare weekly and monthly quality reports summarizing trends and KPIs
• Track, follow up, and close all quality-related actions
• Coordinate supplier quality issues, including SCARs and corrective actions
• Coordinate CAPA activities and ensure timely completion of actions
• Write, coordinate, and manage deviation requests for temporary departures from design of record
• Coordinate scrap and inventory disposition with Purchasing, Warehouse, and Engineering
• Develop, maintain, and improve inspection procedures and quality documentation
• Develop quality dashboards and analyze trends to drive corrective actions
• Supervise inspectors, assign priorities, and provide coaching
• Identify recurring quality issues and drive root-cause investigations
• Maintain calibration program and equipment status
• Apply Lean practices and ensure safe, organized workspace
• Collaborate with cross-functional teams to support operations

Skills

Quality management

Data analysis

CAPA processes

Inspection methods

Problem solving

Communication

Project coordination

ASQ Certifications

Lean manufacturing

Education

Associate's degree in Quality, Manufacturing, Engineering Technology, or related field

Bachelor’s degree or equivalent in related field

Tools

Microsoft Excel

Job description

Q-Lab Corporation in Westlake, Ohio is seeking a Quality Coordinator reporting to the Director of Tester Quality. This role will own non-conforming events, CAPA, deviations, inspections, calibration, and quality reporting to improve product quality.

You will collaborate with Engineering, Manufacturing, Purchasing, and Warehouse; develop dashboards, perform data-driven problem solving, and drive corrective actions to reduce systemic quality issues.