Quality Operations Lead: Audit, CAPA & Process Excellence

Glanbia Nutritionals, Inc.; Carlsbad, Northern (CA, KY); Hybrid; USD 85,000 - 95,000; Full time

Benefits offered by this job

Staff discounts

Health & dental plans

401(k)

Generous family leave policy

Job summary

Glanbia Nutritionals, Inc. in Carlsbad, CA seeks a Quality Operations Lead to guide QA technicians, lead audits, drive CAPA and quality-improvement initiatives, and ensure products meet regulatory standards.

This onsite role collaborates with Manufacturing and Product Development to resolve issues and maintain robust quality systems. Ideal candidates have a foundation in GMP, HACCP, and SPC, with leadership experience and a track record in food/nutrition environments.

Qualifications

• Bachelor's degree or relevant quality assurance experience in food/nutrition environment.
• At least 2 years implementing or maintaining quality systems, including 1 year in QA in a food manufacturing setting.
• Experience with FDA current Good Manufacturing Practices (GMP) in manufacturing.
• Experience designing, implementing, or improving quality systems.
• Experience supporting audits, investigations, root-cause analyses, CAPA, deviations, and customer complaint resolution.

Responsibilities

• Maintain and continuously improve quality systems (internal audits, change control, document control, CAPA).
• Provide day-to-day leadership to Quality Assurance Technicians and assist production coverage.
• Report and analyze quality metrics (process capability, control charts, measurement quality).
• Lead internal/external quality audits and develop audit responses and corrective-action plans.
• Perform root-cause analyses and problem-solving to identify corrective actions.
• Review and trend statistical data to evaluate quality system effectiveness.
• Review customer product specs to determine applicable quality requirements.
• Partner with customers, suppliers, Manufacturing, and Product Development to resolve quality issues and identify improvements.
• Manage customer quality complaints from information gathering to root-cause and corrective action.
• Maintain CAPA program and ensure timely corrective actions.
• Review and approve production deviations.
• Report quality issues, risks, and losses to management.
• Create/update technical docs (SOPs, product specs, safety data sheets, allergen/GMO statements, irradiation/ETO statements).
• Represent QA in cross-functional meetings to resolve issues.

Skills

Quality systems

CAPA

Root cause analysis

Audits

Statistical process control

FDA GMP

Education

Bachelor's degree in Manufacturing Engineering, Food Science, Biological Sciences, or related field

Job description

Glanbia Nutritionals, Inc. in Carlsbad, CA seeks a Quality Operations Lead to guide QA technicians, lead audits, drive CAPA and quality-improvement initiatives, and ensure products meet regulatory standards.

This onsite role collaborates with Manufacturing and Product Development to resolve issues and maintain robust quality systems. Ideal candidates have a foundation in GMP, HACCP, and SPC, with leadership experience and a track record in food/nutrition environments.