Quality Operations & Audit Coordinator

Socket.dev; California (MO); On-site; USD 55,931 - 73,840; Full time

Job summary

WelbeHealth is seeking a Quality Operations Coordinator to support PACE market operations by reviewing participant medical records and auditing EHRs with quality improvement tools. The role involves data collection, documentation, and ensuring regulatory compliance.

The position requires an Associate’s degree (or equivalent), healthcare experience, and readiness for flexible hours and travel to onsite locations. Excellent MS Office skills and attention to detail are essential.

Qualifications

• Associate’s degree preferred; three years of experience may be substituted in lieu of education.
• Minimum of two years of work experience in a healthcare setting or related area; PACE experience preferred.
• Must be comfortable with working a varied schedule, which may require nights and weekends, and must be comfortable travelling onsite for business needs.
• Ability to interpret and apply policies and Health Information Management expertise.
• Extensive MS Office suite experience, strong data gathering skills, and technical skills with computer navigation required.

Responsibilities

• Support assigned audits by maintaining audit trackers, document inventories, evidence logs, audit schedules, and submission records.
• Assist with audit meeting coordination, readiness activities, interviews, and other audit-related activities through scheduling assistance, note-taking, action item tracking, and logistical coordination.
• Coordinate audit deliverable collection activities and follow up with departments regarding outstanding requests, escalating concerns to the assigned Audit Specialist as appropriate.
• Organize, validate, and prepare audit files according to audit team standards and regulatory requirements.
• Perform document quality reviews to ensure required documents are present, properly named, organized, and version controlled.
• Support audit readiness activities, mock audits, training sessions, and departmental outreach efforts.

Skills

MS Office

Data gathering

Healthcare experience

Policy interpretation

Education

Associate’s degree

Tools

EHR systems

Job description

WelbeHealth is seeking a Quality Operations Coordinator to support PACE market operations by reviewing participant medical records and auditing EHRs with quality improvement tools. The role involves data collection, documentation, and ensuring regulatory compliance.

The position requires an Associate’s degree (or equivalent), healthcare experience, and readiness for flexible hours and travel to onsite locations. Excellent MS Office skills and attention to detail are essential.