Quality Manager: ISO & Lean Leadership

Printpack Inc; Jackson (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Printpack Inc. in Jackson, TN is seeking a Quality Manager to lead the plant's quality function, overseeing lab operations, ISO management, and continuous improvement. This role protects customers, empowers associates, and drives operational performance at the Jackson, TN facility.

You will drive ISO 9001 and ISO 22000 systems, manage supplier quality, lead the quality team, and partner with customers and auditors to sustain excellence in manufacturing and new product launches.

Qualifications

• Quality assurance experience in a manufacturing environment.
• ISO 9001 system administration experience.
• Food Safety systems knowledge (ISO 22000, SQF, or equivalent).
• Knowledge of statistical quality control and lean manufacturing principles.
• Strong communication and leadership skills.

Responsibilities

• Lead and continuously improve ISO 9001 & ISO 22000 Quality Management Systems.
• Oversee QC Lab operations, calibration programs, and test method development.
• Drive customer complaint resolution, root cause analysis, and corrective/preventive actions.
• Manage supplier quality issues and incoming material performance.
• Champion continuous improvement and lean manufacturing across the plant.
• Support new product commercialization by establishing quality standards from development through launch.
• Lead, coach, and develop a high-performing quality team.
• Serve as the plant's primary quality contact for customers, auditors, and suppliers.

Skills

ISO 9001

Food Safety

SPC

People Leadership

Customer Management

Lean Manufacturing

Communication

Planning & Prioritization

Job description

Printpack Inc. in Jackson, TN is seeking a Quality Manager to lead the plant's quality function, overseeing lab operations, ISO management, and continuous improvement. This role protects customers, empowers associates, and drives operational performance at the Jackson, TN facility.

You will drive ISO 9001 and ISO 22000 systems, manage supplier quality, lead the quality team, and partner with customers and auditors to sustain excellence in manufacturing and new product launches.