Quality Manager: ISO 9001, Audits & Customer Support

Acme Cryogenics, Inc.; Allentown (Lehigh County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

OPW, a global leader in fluid-handling solutions, seeks a Quality Manager to uphold quality standards across production operations in Allentown area. You will oversee testing, audits, and the 8D problem-solving process, guiding Quality Engineers and coordinating with regulatory and customers to ensure compliance and continuous improvement.

Responsibilities include leading internal and customer audits, implementing the Quality Management System, and maintaining ISO 9001 compliance, while

Qualifications

• Bachelor's degree in industrial engineering or similar engineering degree is required.
• 5+ years' experience as a Quality Engineer.
• 2+ years' experience as Quality Manager with responsibilities supervising Quality Engineers and managing quality system and regulatory/customer audits.
• Experience working on customer issue management (claims) including root cause, corrective action, and communication with customers is required.
• ISO 9001, quality management system is required.
• Experience working in a matrix environment is highly desirable.

Responsibilities

• Regulatory agency audits including interpretation and implementation of requirements
• Customer Audits and Customer Support
• Supervision of facility Quality Engineers and supporting staff
• Management of 8D problem solving process
• Internal audits to all applicable standards and codes
• Implementation and maintenance of the Quality Management System

Skills

Quality engineering experience

Quality management experience

Customer issue management (claims)

Auditing and regulatory experience

Matrix environment experience

Education

Bachelor's degree in industrial engineering or similar engineering

Job description

OPW, a global leader in fluid-handling solutions, seeks a Quality Manager to uphold quality standards across production operations in Allentown area. You will oversee testing, audits, and the 8D problem-solving process, guiding Quality Engineers and coordinating with regulatory and customers to ensure compliance and continuous improvement.

Responsibilities include leading internal and customer audits, implementing the Quality Management System, and maintaining ISO 9001 compliance, while