Quality Manager

Acme Cryogenics, Inc.; Allentown (Lehigh County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

OPW, a global leader in fluid-handling solutions, seeks a Quality Manager to uphold quality standards across production operations in Allentown area. You will oversee testing, audits, and the 8D problem-solving process, guiding Quality Engineers and coordinating with regulatory and customers to ensure compliance and continuous improvement.

Responsibilities include leading internal and customer audits, implementing the Quality Management System, and maintaining ISO 9001 compliance, while

Qualifications

• Bachelor's degree in industrial engineering or similar engineering degree is required.
• 5+ years' experience as a Quality Engineer.
• 2+ years' experience as Quality Manager with responsibilities supervising Quality Engineers and managing quality system and regulatory/customer audits.
• Experience working on customer issue management (claims) including root cause, corrective action, and communication with customers is required.
• ISO 9001, quality management system is required.
• Experience working in a matrix environment is highly desirable.

Responsibilities

• Regulatory agency audits including interpretation and implementation of requirements
• Customer Audits and Customer Support
• Supervision of facility Quality Engineers and supporting staff
• Management of 8D problem solving process
• Internal audits to all applicable standards and codes
• Implementation and maintenance of the Quality Management System

Skills

Quality engineering experience

Quality management experience

Customer issue management (claims)

Auditing and regulatory experience

Matrix environment experience

Education

Bachelor's degree in industrial engineering or similar engineering

Job description

Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).

The Quality Manager is responsible for the implementation of policies and procedures to ensure that quality standards are met during production. Oversees testing of processes and products. Makes day-to-day decisions regarding the procedures and/or policies regarding quality standards.

What You'll Do

• Regulatory agency audits including interpretation and implementation of requirements
• Customer Audits and Customer Support
• Supervision of facility Quality Engineers and supporting staff
• Management of 8D problem solving process
• Internal audits to all applicable standards and codes
• Implementation and maintenance of the Quality Management System

What You'll Bring

• Bachelor's degree in industrial engineering or similar engineering degree is required
• 5+ years' experience as a Quality Engineer
• 2+ years' experience as Quality Manager with responsibilities supervising Quality Engineers and managing quality system and regulatory/customer audits
• Experience working on customer issue management (claims) including root cause, corrective action, and communication with customers is required
• ISO 9001, quality management system is required
• Experience working in a matrix environment is highly desirable

This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.

We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Please contact [e-mail] for assistance with an accommodation.