Quality Manager

Dover-Corporation; Allentown (Lehigh County); On-site; USD 90,000 - 140,000; Full time

Job summary

OPW, a Dover Corporation company in Allentown, PA, is seeking a Quality Manager to lead quality assurance across production, oversee the QA team, and ensure compliance with ISO 9001. Responsibilities include audits (regulatory and customer), supervising Quality Engineers, driving 8D problem solving, and maintaining the Quality Management System in a matrix environment.

Bachelor's in industrial engineering or related field required, with 5+ years as a Quality Engineer and 2+ years as a Quality

Qualifications

• Bachelor’s degree in industrial engineering or similar engineering field.
• 5+ years’ experience as a Quality Engineer.
• 2+ years’ experience as Quality Manager supervising Quality Engineers.
• ISO 9001 experience is required.
• Experience working on customer issues (claims) and root cause investigations.
• Experience in a matrix environment is desirable.

Responsibilities

• Lead regulatory and customer audits and support.
• Supervise Quality Engineers and manage the quality system.
• Oversee the 8D problem solving process.
• Maintain and implement the Quality Management System.
• Ensure compliance with ISO 9001 and quality standards.

Skills

Regulatory audits

Customer audits

Root cause analysis

8D problem solving

Leadership

Quality systems management

Communication with customers

Education

Bachelor’s degree in industrial engineering or similar engineering degree

Job description

Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW also creates and manufactures touch-free and soft-touch vehicle wash systems, entry systems and wash chemicals. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).The Quality Manager is responsible for the implementation of policies and procedures to ensure that quality standards are met during production. Oversees testing of processes and products. Makes day-to-day decisions regarding the procedures and/or policies regarding quality standards.What You’ll DoRegulatory agency audits including interpretation and implementation of requirements.Customer Audits and Customer Support.Supervision of facility Quality Engineers and supporting staff.Management of 8D problem solving process.Internal audits to all applicable standards and codes.Implementation and maintenance of the Quality Management System.What You’ll BringBachelor’s degree in industrial engineering or similar engineering degree is required.5+ years’ experience as a Quality Engineer.2+ years’ experience as Quality Manager with responsibilities supervising Quality Engineers and managing quality system and regulatory/customer audits.Experience working on customer issue management (claims) including root cause, corrective action, and communication with customers is required.ISO 9001, quality management system is required.Experience working in a matrix environment is highly desirable.#LI-GP1This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/ . To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site.Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.