Quality Manager: Customer Focus & Continuous Improvement

Freudenberg Group; Morganfield, Northern (KY, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Freudenberg Group in Morganfield, KY seeks a Quality Manager to establish and maintain the local quality management system, ensuring compliance with customer requirements and Vibracoustic quality standards.

You will lead a quality team, serve as the primary liaison for customer complaints, and coordinate internal and external audits while driving continuous improvement to achieve zero defects.

Qualifications

• You hold a Bachelor's degree in a technical field and have hands-on quality management experience.
• Familiarity with ISO 9001 or IATF 16949 in automotive or equivalent industries is required.
• You can apply statistical methods to assess capability, variation and process control.

Responsibilities

• You set up and maintain the local quality management system conforming to standards and customer requirements.
• You lead the local quality team to achieve best-in-class results.
• You act as the main interface for quality-related customer complaints and root-cause analysis.
• You drive audits and continuous improvement programs to reduce defects and waste.

Skills

Quality management

ISO 9001 / IATF 16949

Statistical analysis

Reading blueprints & GD&T

Team leadership

Customer interface

Education

Bachelor's degree in a technical field

Job description

Freudenberg Group in Morganfield, KY seeks a Quality Manager to establish and maintain the local quality management system, ensuring compliance with customer requirements and Vibracoustic quality standards.

You will lead a quality team, serve as the primary liaison for customer complaints, and coordinate internal and external audits while driving continuous improvement to achieve zero defects.