Quality Manager

MWC de México, S. de R.L. de C.V.; Vonore (TN); On-site; USD 95,000 - 125,000; Full time

Job summary

Commercial Vehicle Group, Inc (CVG) is seeking a Quality Manager to lead the quality management system, ensure compliance with ISO 9001 and IATF 16949, and drive continuous improvement across manufacturing operations. You will manage a quality team, oversee supplier quality, and report on quality metrics.

The role requires a strong background in quality systems, cross-functional leadership, and a proven track record in reducing defects and optimizing processes to enhance customer satisfaction.

Qualifications

• Bachelor's degree in engineering or quality management is required.
• Master's degree is a plus.
• Minimum 5 years of quality management experience in manufacturing.

Responsibilities

• Oversee quality control processes including inspection, testing, and monitoring.
• Lead continuous improvement initiatives with global quality teams.
• Recruit, train, and manage the quality team.
• Maintain quality metrics and prepare management reports (PPM, Scrap, COQ).
• Collaborate with suppliers to ensure materials meet quality standards.

Skills

Leadership

Root cause analysis

Problem-solving

Cross-functional collaboration

Project management

Quality mindset

Communication

Continuous improvement

Education

Bachelor's degree in engineering or quality management

Master's degree preferred

Tools

Six Sigma

Lean

Statistical Process Control (SPC)

IATF 16949 Lead Auditor training

Job description

Position Summary: The Quality Manager is responsible for ensuring the highest standards of product quality and operational excellence. This role supports the development, implementation, and maintenance of a robust quality management system, as well as leading a team of quality professionals to drive continuous improvement and adherence to industry standards. This role’s leadership is essential in enhancing product quality, reducing defects, and optimizing processes, ultimately contributing to the company's reputation and customer satisfaction.

Essential Duties and Responsibilities:

• Quality Assurance and Control: Oversee quality control processes, including inspection, testing, and monitoring to ensure products meet specified quality and safety standards.
• Continuous Improvement: Partner with Global Quality Team(s) to lead efforts to identify, analyze, and address quality issues, implementing corrective and preventive actions to drive ongoing improvement.
• Quality Team Leadership: Recruit, train, and manage a team of quality professionals, providing guidance and support to ensure departmental goals and objectives are met.
• Quality Metrics and Reporting: Establish and maintain quality performance metrics, generating regular reports for management review and decision-making (PPM, Scrap, COQ, Systems Compliance, etc)
• Supplier Quality Management: Collaborate with suppliers to ensure incoming materials and components meet quality standards and drive supplier performance improvement initiatives.
• Regulatory Compliance: Stay current with industry regulations, standards, and certifications, be the management representative for all relevant ISO standards, ensuring the manufacturing plant complies to and maintains certification to the required standards (ISO 9001, IATF 16949, ISO 14001, etc).
• Quality Management System Development: Collaborate with Global Quality Team(s) to develop, implement, and maintain an effective quality management system in compliance with industry standards and regulatory requirements.
• Root Cause Analysis: Utilize root cause analysis techniques to investigate and resolve quality issues, preventing their recurrence.
• Customer Focus: Maintain a strong customer focus by monitoring customer feedback, addressing complaints, and implementing strategies to enhance customer satisfaction.
• Cross-Functional Collaboration: Collaborate with other departments, such as production, engineering, and logistics, to align quality goals and drive process improvements.
• Audits and Inspections: Coordinate and participate in internal and external audits, working to resolve any findings and ensuring a culture of quality and compliance.
• Leads or participates on APQP teams as appointed. Prepares and presents technical and program information to team members and management and ensures compliance.
• Oversee all phases of inspection including first Article Inspection, PPAP, and receiving and in-process inspection.
• Supervisory Responsibilities: Supervises a department of quality team members.

Required Qualifications:

• Bachelor's degree in engineering, quality management, or a related field.
• A master's degree is a plus.
• Proven experience in quality management within a manufacturing environment, with a minimum of 5 years of relevant experience.
• In-depth knowledge of quality management systems, methodologies, and tools, including Six Sigma, Lean, and statistical process control.
• Strong leadership and team management skills, with a track record of developing and leading high-performing quality teams.
• Excellent problem-solving and analytical abilities, with a focus on root cause analysis and continuous improvement.
• Comprehensive knowledge of relevant industry standards and regulations (e.g., ISO 9001, IATF 16949, PPAP, APQP, etc.) with IATF 16949 Lead Auditor training/certification preferred.
• Effective communication skills, both written and verbal, to interact with cross-functional teams and customers.
• Strong project management skills and the ability to handle multiple projects simultaneously.
• Detail-oriented with a commitment to delivering the highest levels of product quality.
• Certification in quality management (e.g., ASQ Certified Quality Manager, Six Sigma Black Belt) is a significant advantage.

CVG IS AN EQUAL OPPORTUNITY EMPLOYER Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.

Visa Sponsorship

At this time, we are not providing sponsorship for this role. Applicants must be authorized to work in the country of the job posting location on a full-time basis.

Commercial Vehicle Group (CVG) is a global supplier with diverse design, engineering, and manufacturing capabilities, partnering with customers across multiple industries to meet the needs of an increasingly automated and more environmentally conscious world.