Quality Manager

GNS North America, Inc.; Holland (MI); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Tuition reimbursement

Vision insurance

Job summary

GNS North America, Inc. is seeking a hands-on Quality Manager to lead quality systems in a fast-paced manufacturing environment. You will oversee internal and external quality functions, drive continuous improvement, and strengthen customer and supplier relationships.

The role requires ISO/IATF 16949 experience, SPC and GD&T proficiency, and a practical, analytical leadership style. On-site position with competitive benefits.

Qualifications

• Bachelor’s degree preferred with five years of quality experience.
• Experience with ISO, TS 16949, or IATF 16949 quality systems.
• Knowledge of SPC, GD&T, gage calibration, and CMM technology.

Responsibilities

• Serve as the primary quality liaison between the company and its customers.
• Plan, coordinate, and lead quality assurance programs to standards.
• Establish, maintain, and improve quality procedures and controls.
• Lead corrective actions by reviewing concerns and implementing solutions.
• Manage internal quality functions including inspection and gage control.
• Oversee supplier auditing and performance for new and existing suppliers.
• Ensure compliance with IATF 16949 and document activities.

Skills

Quality leadership

Analytical thinking

Continuous improvement

Documentation

Education

Bachelor’s degree

Tools

SPC

Gage calibration

GD&T

CMM

Job description

Brief Description

Build quality into products that move industries forward. GNS North America delivers advanced metalworking solutions for automotive and industrial customers, including stamping, welding, laser cutting, assembly, and in-house tool and die capabilities. We are looking for a hands-on Quality Manager who can lead quality systems, strengthen customer and supplier relationships, and drive continuous improvement across a fast-paced manufacturing environment.

Position Summary

As Quality Manager, you will oversee the day-to-day internal and external quality functions for the organization. This role is responsible for maintaining quality systems, addressing customer and supplier quality concerns, supporting production teams, and leading continuous improvement efforts that improve performance, reduce risk, and strengthen customer confidence.

What You’ll Do

In this role, you will be expected to perform with a high standard of quality, communicate effectively with internal and external partners, and continually identify ways to improve processes, procedures, and results.

• Serve as the primary quality liaison between the company and its customers.
• Plan, coordinate, and lead quality assurance programs that support consistent production to established standards.
• Establish, maintain, and improve quality assurance programs, procedures, controls, and documentation.
• Lead corrective action activities by reviewing concerns, reporting findings, recommending solutions, and following through on implementation.
• Manage internal quality functions, including floor support, product sampling, rework, final inspection, gage control, and statistical process control.
• Ensure products meet or exceed company, customer, and applicable quality standards.
• Oversee supplier auditing, qualification, and quality performance for new and existing suppliers.
• Advise on inspection and testing procedures for raw materials, packaging materials, in-process work, and finished products.
• Manage and support the Quality Management System, including compliance with applicable IATF 16949 requirements.
• Document quality system activities and provide clear, timely status updates to management and production support teams.
• Collaborate with managers, production teams, suppliers, and customers to resolve quality questions, requirements, and concerns.
• Track, analyze, update, and communicate quality metrics to leadership, supervision, and floor support teams.Participate in continuous improvement initiatives and support implementation across the organization.

What We’re Looking For

The ideal candidate is a practical, analytical quality leader who can balance customer expectations, production realities, compliance requirements, and continuous improvement priorities.

Education and Experience

• Bachelor’s degree from a four-year college or university preferred; minimum of five years of related quality experience and/or training, or an equivalent combination of education and experience.
• Background with ISO, TS 16949, or IATF 16949 quality systems.
• Working knowledge of SPC, gage calibration methodologies, GD&T, and CMM technology.

Skills And Abilities

• Strong communication, documentation, and report-writing skills.
• Customer-focused mindset with effective negotiation and relationship-building skills.
• Excellent analytical ability with skill in turning complex details into clear recommendations.
• Proven leadership skills with the ability to guide projects, influence teams, and drive results.
• Familiarity with quality management tools, concepts, methodologies, and software used to analyze statistical data.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance