Quality Manager

LHH; San Jose (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

LHH is seeking a Quality Manager for supplier and contract manufacturing quality in San Jose, CA. The role oversees global supplier quality and contract manufacturing quality activities, acting as the primary liaison between internal teams, suppliers, contract manufacturers, and customers to ensure products meet performance and quality expectations.

The position requires strong leadership, strategic thinking, and the ability to drive continuous improvement and customer satisfaction across a

Qualifications

• Bachelor's degree in Engineering or related technical discipline.
• 7+ years of Quality Engineering and/or Quality Management experience in a manufacturing environment.
• Strong supplier quality and contract manufacturing experience.
• Working knowledge of ISO 9001 and quality management systems.
• Experience leading root cause investigations, corrective actions, supplier audits, and quality improvement initiatives.
• Proficiency with quality tools including CAPA, 8D, FMEA, and SPC.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Lead supplier and contract manufacturer quality programs and performance management.
• Establish and maintain quality standards, specifications, inspection methods, and product acceptance criteria.
• Identify and mitigate product quality risks across manufacturing, packaging, handling, and distribution.
• Drive root cause investigations and corrective actions using CAPA, 8D, FMEA, SPC, and other quality methodologies.
• Conduct supplier assessments, audits, and performance reviews while ensuring compliance with quality requirements.
• Partner closely with Engineering, Product Management, Operations, Supply Chain, and Customer-facing teams.
• Monitor quality KPIs and implement data-driven improvement initiatives.
• Support customer audits, supplier audits, NPI activities, and production qualification efforts.
• Provide leadership, coaching, and guidance to quality engineers and cross-functional teams.

Skills

Supplier quality

Contract manufacturing

CAPA

8D

FMEA

SPC

ISO 9001

Leadership

Communication

Education

Bachelor's degree in Engineering

Job description

Title: Quality Manager – Supplier & Contract Manufacturing Quality

Location: San Jose, CA

My AMAZING client is seeking a Quality Manager who brings supplier quality and contract manufacturing experience. The Quality Managerwill lead supplier and contract manufacturing quality activities across a global manufacturing environment. This individual will serve as the primary quality liaison between internal teams, suppliers, contract manufacturers, and customers to ensure products consistently meet performance, reliability, and quality expectations.

This is a highly visible role requiring strong leadership, sound judgment, and the ability to build effective partnerships with contract manufacturing organizations while driving continuous improvement and customer satisfaction.

Key Responsibilities

• Lead supplier and contract manufacturer quality programs and performance management.
• Establish and maintain quality standards, specifications, inspection methods, and product acceptance criteria.
• Identify and mitigate product quality risks across manufacturing, packaging, handling, and distribution.
• Drive root cause investigations and corrective actions using CAPA, 8D, FMEA, SPC, and other quality methodologies.
• Conduct supplier assessments, audits, and performance reviews while ensuring compliance with quality requirements.
• Partner closely with Engineering, Product Management, Operations, Supply Chain, and Customer-facing teams.
• Monitor quality KPIs and implement data-driven improvement initiatives.
• Support customer audits, supplier audits, NPI activities, and production qualification efforts.
• Provide leadership, coaching, and guidance to quality engineers and cross-functional teams.

Qualifications

Required

• Bachelor's degree in Engineering or a related technical discipline.
• 7+ years of Quality Engineering and/or Quality Management experience in a manufacturing environment.
• Strong supplier quality and contract manufacturing experience.
• Working knowledge of ISO 9001 and quality management systems.
• Experience leading root cause investigations, corrective actions, supplier audits, and quality improvement initiatives.
• Proficiency with quality tools including CAPA, 8D, FMEA, and SPC.
• Excellent leadership, communication, and problem-solving skills.

Preferred

• Experience within electronics, telecommunications, fiber optics, data center technologies, optical products, or electromechanical manufacturing.
• ASQ Certifications (CQE, CQA, CMQ/OE).
• Experience supporting customer audits, supplier audits, NPI, and production qualification activities.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers