Quality Manager

WestRock Company; Lithia Springs (GA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Benefits package

Job summary

WestRock Company in Lithia Springs, GA, seeks an experienced QA Manager to lead the QA Department and ensure compliance with Customer, Regulatory, and WRMD processes. You will build a high-performing team and set standards for audits and corrective actions.

The role requires strong leadership, clear communication, and hands-on knowledge of quality systems, with a focus on training, safety, and continuous improvement across the site.

Qualifications

• Experience with quality systems and tools; regulatory requirements (ISO, Six Sigma, GMPs, DEA, FDA).
• Must have good communication and leadership skills.
• Computer skills, including Word, Excel, PowerPoint, Visio.

Responsibilities

• Lead and build a high-functioning QA team; develop Auditors for growth.
• Monitor and document compliance with policies, procedures, and regulatory requirements; review corporate SOPs.
• Coordinate and participate in internal, customer, and regulatory audits; drive corrective/preventive actions.

Skills

Quality systems

Regulatory knowledge

Leadership

Communication

Documentation

Education

High School Diploma or GED

Tools

Word

Excel

PowerPoint

Visio

Job description

The Opportunity

The position exists to lead the QA Department in supporting and assuring success in understanding, implementing, and enforcement of Customer, Regulatory, & WRMD processes and procedures. The QA Manager role includes leading and building a highly functional QA team; developing Auditors for growth, that can work independently to assure smooth and efficient operations of the department.

How you will impact Smurfit Westrock:

• Build mutually beneficial relationships for continual improvement with key stakeholders
• Hire, orient, train, support, and build a team of QA Auditors. Develop leaders to ensure uninterrupted functioning of the QA in all circumstances and to prepare for future growth.
• Monitor and document compliance with current policies, procedures, regulatory and customer requirements. Includes review and approval of corporate SOP’s for site implementation.
• Coordinate and/or participate in investigation of detected risks or failures, complaints and corrective/preventive actions.
• Coordinate and participate in internal, self-improvement, customer, and regulatory audits.
• Develop individual leadership and management skills and abilities
• Determining, documenting, and/or approval of site specific or one time occurrences such as: protocols (reworks, validations, etc.) deviations (planned or unplanned), waivers or releases for materials and products, etc. as required.
• Training of facility personnel: Conduct and help implement training for personnel and facility growth.
• Perform and review employee performance.
• Maintain compliance with all safety rules/regulations to ensure a safe working environment.
• Implement, maintain, and educate employees on the importance of compliance with all security requirements to ensure: security of customer and WRMD properties, theft prevention, and a secure working environment.
• Along with site GM, responsibility for proper implementation and maintenance (including effectiveness) of WRMD & WestRock Company policies and procedures; and overall quality performance of the assigned facility.
• Travel as required to participate in audits, team meetings, customer meetings, vendor evaluations, etc.

What you need to succeed:

• High School Diploma or GED minimum
• 3-5 years minimum experience preferred
• Experience with and working knowledge of quality systems and tools; regulatory requirements (ISO, Six Sigma, GMPs, DEA, FDA).
• Must have good communication and leadership skills.
• Computer skills, including: Word, Excel, PowerPoint, Visio, presentation skills.
• Practical knowledge of temperature/humidity monitors, in-line scales, jet coders, tape machine, sanitation, pest control, etc. will facilitate quick error correction on line and/or accurate documentation.

What we offer:

• Corporate culture based on integrity, respect, accountability and excellence
• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.