Quality Manager

WestRock Company; Atlanta (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with match

Tuition reimbursement

Employee discounts

Employee referral bonus

Job summary

WestRock Company in Atlanta, GA is looking for a Quality Manager to ensure that quality standards are maintained within the production facility. The role includes coordinating testing programs, conducting audits, and managing quality control personnel.

Ideal candidates will possess a High School diploma or G.E.D., a Bachelor's degree, and at least 3 years of experience in a quality leadership role. Benefits include a comprehensive package and numerous professional development opportunities.

Qualifications

• 3+ years of experience in a quality and/or leadership role in a corrugated box plant.
• Solid understanding of quality assurance and delivery excellence.
• Ability to lead and develop teams effectively.

Responsibilities

• Ensure quality standards are met within the production facility.
• Coordinate testing and measurement programs to validate specifications.
• Conduct internal quality audits and oversee inspections.

Skills

Quality assurance

Data analysis

Process management

Communication

Organizational skills

Six Sigma

Education

High School diploma or G.E.D.

Bachelor’s degree

Tools

Mechanical inspection tools

Job description

Career Opportunity

The Quality Manager ensures that quality standards are met and maintained by understanding, implementing and enforcing Customer, Regulatory, and Smurfit WestRock processes, policies, and procedures. The Quality Manager will also be accountable for internal and external quality complaint resolution, execution of audits, and ensuring efficient and smooth operations within the production facility.

How you will impact Smurfit WestRock

• Coordinate testing and measurement program to validate capability and customer specifications are being met
• Develop, collect, and report performance metrics to senior management, including defects, quality returns, and scrap data
• Utilize the Customer Issues System (CIS) for data collection and analysis to drive continuous improvement activities
• Lead and monitor CAR (Corrective Action Request) and Root Cause Corrective Action (RCCA) activities for systemic issues to ensure robust product and process improvements
• Plan, lead, and measure process and voice of customer performance and quality system effectiveness and make adjustments in strategy and/or procedures as needed
• Conduct internal quality audits to oversee inspections of raw materials, materials in process, and finished products
• Develop and facilitate a cohesive team environment which builds confidence and strong morale among inspection personnel and manufacturing support personnel
• Train and manage the activities of quality control personnel engaged in the inspection and testing of work-in-process and finished products to ensure continuous control of materials and products and consistency in the interpretation of quality requirements
• Manage, coach, and develop the quality team and promote a positive quality culture throughout the facility by establishing efficient systems and processes
• Partner with operating staff to establish procedures, standards, and systems and monitor an associated feedback loop that ensures error prevention

What you need to succeed

• High School diploma or G.E.D., Required, Bachelor’s degree - Required
• 3+ years of corrugated box plant experience in a quality and/or leadership role.
• Working knowledge of mechanical inspection methods and tools
• Solid understanding of and experience in quality assurance, delivery excellence, data analysis and development of business insights
• Demonstrated expertise in process management to ensure production efficiency
• Ability to respond quickly to changing demands, process, and updated information
• Demonstrated quality process understanding and continuous improvement such as Six Sigma certification
• Possess excellent communication skills and ability to interact across all levels of the organization and accomplish organizational goals
• Possess exceptional organizational and program management skills
• Ability to guide team with sound decision-making through rational, balanced judgment
• Establish a course of action for self and/or others to accomplish a specific planning goal

What we offer

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities.
• An attractive salary reflecting skills, competencies, and potential.
• Benefits package to include medical, dental, vision, life insurance, 401k with match, tuition reimbursement, employee discounts, employee referral bonus, and much more!
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.