QUALITY MANAGER

Randstad USA; High Point (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Randstad USA in Archdale, NC is seeking a skilled Quality Manager who combines hands-on leadership with a practical, audit-ready QMS. You will drive quality from receiving through shipment, partnering with production and engineering to prevent defects and meet customer expectations.

In this first-shift role (8 AM–5 PM), you will own quality standards, containment, corrective actions, and supplier qualification, fostering a lean culture and continuous improvement across the 135,000 sq ft facility.

Qualifications

• Experience in quality management systems and ISO 9001 alignment.
• Strong capability in audits, containment, and problem solving on the floor.
• Familiarity with measurement tools and QA processes.

Responsibilities

• Establish and maintain the inspection system for receiving, first article, in‑process, final, and shipment release. Ensure products meet drawings, specifications, tolerances, workmanship standards, material requirements, and customer quality requirements.
• Own and continuously improve a lean, ISO 9001‑aligned QMS that is practical for a growing privately held manufacturer. Maintain controlled procedures, records, internal audits, management‑review inputs, compliance evidence, and external audit readiness.
• Ensure appropriate gauges, calipers, micrometers, height gauges, CMM/laser scanning, fixtures, methods, and trained personnel are available and used correctly. Maintain calibration, traceability, MSA where required, and equipment suitability.
• Own the system for nonconformance, containment, disposition routing, root cause, corrective and preventive action, verification of effectiveness, and recurrence prevention. Use the simplest method capable of solving the problem—5 Whys, fishbone, 8D, or other appropriate tools.
• Serve as the technical quality lead for customer complaints, CARs, returns, escapes, FAIRs, PPAP, capability studies, dimensional reports, and audit requests. Coordinate all external communication and commitments with the assigned QAPM.
• Establish supplier qualification, incoming‑risk controls, supplier scorecards, nonconformance communication, corrective action, audit, and escalation processes in coordination with Purchasing and the assigned QAPM.

Skills

Project Manager

Materials Management

Budget

Certified Purchasing Manager (CPM)

Decision Making

micrometers

calipers

Blueprint Reading

ISO 9001

sheet metal

welding

Fabrication

Education

High School

Job description

Join a Legacy of Manufacturing Excellence in Archdale, NC! First Shift 8AM - 5:00PM

A leading, family-oriented manufacturer with 13 years of success—is seeking a self-driven, team-oriented Skilled Quality Managerfor our state-of-the‑art, 135,000 sq/ft facility.

What You'll Do:

• The Quality Manager is ahands-on technical and systems authority for quality. The role builds capable people, prevents defects, maintains a practical and audit‑ready Quality Management System, and solves problems at the source. The manager must be respected on the floor because they listen, teach, measure, and help solve problems—not because they enforce paperwork from an office
• Boundary:
• The Quality Manager owns quality standards, systems, technical containment, and evidence. The QAPM remains the customer’s representative and owns the overall customer outcome and communication from PO acceptance through shipment. Production Management owns people, equipment, process execution, and output. Scheduling owns priority and sequence. Engineering owns design authority and approved technical changes. The Process Audit/Review role verifies that documented processes are being followed and remain effective
• Product Conformity:
• Establish and maintain the inspection system for receiving, first article, in‑process, final, and shipment release. Ensure products meet drawings, specifications, tolerances, workmanship standards, material requirements, and customer quality requirements. Ready to grow your career with a flat organizational structure where your impact is recognized? Apply today and join the team!

salary: $90,000 - $130,000 per year

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

Establish and maintain the inspection system for receiving, first article, in‑process, final, and shipment release. Ensure products meet drawings, specifications, tolerances, workmanship standards, material requirements, and customer quality requirements.

Own and continuously improve a lean, ISO 9001‑aligned QMS that is practical for a growing privately held manufacturer. Maintain controlled procedures, records, internal audits, management‑review inputs, compliance evidence, and external audit readiness.

Ensure appropriate gauges, calipers, micrometers, height gauges, CMM/laser scanning, fixtures, methods, and trained personnel are available and used correctly. Maintain calibration, traceability, MSA where required, and equipment suitability.

Own the system for nonconformance, containment, disposition routing, root cause, corrective and preventive action, verification of effectiveness, and recurrence prevention. Use the simplest method capable of solving the problem—5 Whys, fishbone, 8D, or other appropriate tools.

Serve as the technical quality lead for customer complaints, CARs, returns, escapes, FAIRs, PPAP, capability studies, dimensional reports, and audit requests. Coordinate all external communication and commitments with the assigned QAPM.

Establish supplier qualification, incoming‑risk controls, supplier scorecards, nonconformance communication, corrective action, audit, and escalation processes in coordination with Purchasing and the assigned QAPM.

The essential functions of this role include:

• wearing steel toe shoes

Skills

• Project Manager
• Materials Management
• Budget
• Certified Purchasing Manager (CPM)
• Decision Making
• micrometers
• calipers
• Blueprint Reading
• ISO 9001
• sheet metal
• welding
• Fabrication

Qualifications

• Years of experience: 5 years
• Experience level: Experienced

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Experience

• Experienced
• 5 years

Education

High School