Quality Manager

Voltforce; Fitchburg (MA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

FSA

Employee assistance program

Paid time off

401(k) with company contribution

Job summary

VoltForce is seeking a Quality Manager to lead the quality management system, head the quality and inspection team, and drive continuous improvement across operations in a multi-site engineering and manufacturing environment. The role focuses on ensuring ISO 9001/AS9100 compliance, exploiting PFMEAs, and coordinating with customers and suppliers on non-conformances.

You will also manage calibration, PPAP reporting, and data-driven quality improvements while aligning with customer requirements

Qualifications

• Associate or bachelor's degree in engineering or related technical field.
• 3 to 5 years of progressive quality experience, including leading a team.
• Working knowledge of ISO 9001 or AS9100 quality management systems.
• Experience with FMEA, Six Sigma, and Lean Manufacturing.
• Engineering project management and scheduling driven by customer requirements.
• Reads mechanical and electrical blueprints and technical specifications, with familiarity in CAD software.
• Strong math and statistics foundation, and the analytical skill to take a problem from root cause to solution.
• Clear written and verbal communication with managers, customers, and the floor, including handling conflict and negotiation.
• Organized enough to run multiple projects and priorities at once, and able to handle confidential information with discretion.
• Proficient in Microsoft Office.
• Flexibility to work an off-shift when the work requires it.

Responsibilities

• Oversee the quality management system so products and processes meet internal, customer, and regulatory standards (e.g. ISO 9001, AS9100).
• Lead, mentor, and manage the quality and inspection team to hit departmental goals and customer expectations.
• Review and approve engineering packets for new orders as part of cross-functional reviews.
• Develop and implement process control plans and PFMEAs.
• Work with external customers and suppliers on product non-conformances, conducting failure analysis when required.
• Initiate and manage internal and external corrective actions (CARs and SCARs).
• Supervise incoming and first article inspection, ensuring accurate and timely customer PPAP reports.
• Set sampling plans, forms, and instructions for recording, evaluating, and reporting quality and reliability trend data.
• Manage the calibration program, keeping tooling and equipment on schedule and calibration records accurate.
• Drive continuous improvement using FMEA, Six Sigma, and Lean Manufacturing methods.
• Analyze data to identify trends, resolve problems, and put effective solutions in place.
• Manage engineering projects, including scheduling based on customer requirements.

Skills

Quality management

ISO 9001

AS9100

FMEA

Six Sigma

Lean Manufacturing

Engineering project management

Scheduling

CAD software

Statistics

Root cause analysis

Communication

Microsoft Office

Education

Bachelor's degree in engineering

Associate degree in engineering or related field

Tools

CAD software

Microsoft Office

Job description

We are working with an established engineering and manufacturing company on the search for a Quality Manager to lead the quality management system, run the quality and inspection team, and drive continuous improvement across operations.

Location: On-site, Northeastern U.S.

Employment type: Full-time

About The Company

Our client is an established, multi-site engineering and manufacturing company that designs and builds custom electro-mechanical products for customers in industrial, medical, and aerospace and defense markets. They work alongside their customers from early concept through full-rate production, pairing in-house design engineering with their own manufacturing floors, so engineers here see their work go from CAD to a shipped product. The company is investing in its engineering and quality teams and building one shared way of working across its sites.

About The Role

The Quality Manager leads and improves the company's quality management systems. You will own product quality, process efficiency, and regulatory compliance across operations, with a direct effect on the company's reputation with customers in industrial, IoT, medical, and aerospace markets.

Responsibilities

• Oversee the quality management system so products and processes meet internal, customer, and regulatory standards (e.g. ISO 9001, AS9100).
• Lead, mentor, and manage the quality and inspection team to hit departmental goals and customer expectations.
• Review and approve engineering packets for new orders as part of cross-functional reviews.
• Develop and implement process control plans and PFMEAs.
• Work with external customers and suppliers on product non-conformances, conducting failure analysis when required.
• Initiate and manage internal and external corrective actions (CARs and SCARs).
• Supervise incoming and first article inspection, ensuring accurate and timely customer PPAP reports.
• Set sampling plans, forms, and instructions for recording, evaluating, and reporting quality and reliability trend data.
• Manage the calibration program, keeping tooling and equipment on schedule and calibration records accurate.
• Drive continuous improvement using FMEA, Six Sigma, and Lean Manufacturing methods.
• Analyze data to identify trends, resolve problems, and put effective solutions in place.
• Manage engineering projects, including scheduling based on customer requirements.

Must-have Qualifications

• Associate or bachelor's degree in engineering or a related technical field.
• 3 to 5 years of progressive quality experience, including leading a team.
• Working knowledge of ISO 9001 or AS9100 quality management systems.
• Experience with FMEA, Six Sigma, and Lean Manufacturing.
• Engineering project management and scheduling driven by customer requirements.
• Reads mechanical and electrical blueprints and technical specifications, with familiarity in CAD software.
• Strong math and statistics foundation, and the analytical skill to take a problem from root cause to solution.
• Clear written and verbal communication with managers, customers, and the floor, including handling conflict and negotiation.
• Organized enough to run multiple projects and priorities at once, and able to handle confidential information with discretion.
• Proficient in Microsoft Office.
• Flexibility to work an off-shift when the work requires it.

Additional Requirements

• Due to ITAR and/or CUI compliance, this position requires candidates to be a U.S. Citizen, Permanent Resident, or Protected Individual per 8 U.S.C. 1324b(a)(3).
• Candidates being considered for hire must pass a pre-employment background check.

What We Offer

• Ownership of the quality function and a team to lead.
• A comprehensive benefits package: medical, dental, and vision, company-paid life and disability insurance, flexible spending accounts, and an employee assistance program.
• Paid sick leave, vacation, and company-paid holidays.
• A 401(k) with a company contribution.

VoltForce does not work on a Corp-to-Corp (C2C) basis.