Quality Manager

PICA Manufacturing Solutions; Salem (NH); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive Salary

Flexible paid time off policy

401K Matching Plan

Job summary

PICA Manufacturing Solutions is looking for a Quality Manager to oversee product and process quality. The role includes managing ISO certifications and supplier quality metrics, ensuring compliance with regulatory requirements and directing improvement efforts.

Qualified applicants should have a bachelor's degree in engineering or quality management and at least 2 years of experience in Printed Circuit Board Manufacturing. Benefits include a competitive salary, health care plan, and flexible paid time off.

Qualifications

• At least 2 years of work experience in Printed Circuit Board Manufacturing.
• Excellent analytical and problem-solving skills.
• High attention to detail and ability to multitask.

Responsibilities

• Oversee CAR, SCAR, & NCMR system for quality metrics.
• Interface with suppliers to enhance performance.
• Implement and maintain Quality Management System.

Skills

ISO 9001 knowledge

Problem-solving skills

Statistical software capabilities

Electrical testing experience

Six Sigma principles

Education

Bachelor's degree in engineering or related field

Job description

Position Overview

Position Overview: The Quality Manager will provide support for product/process quality activities within PICA. Areas of assignment may include customer complaints, product failure investigations, corrective actions, Product/Process improvement efforts, documenting FAIR activities, writing, and updating work instructions, inspections and checklists, and quality system support. Work with the manufacturing team to analyze problems and opportunities and plan for improvements.

Responsibilities

• Act as the primary management representative for Pica Manufacturing Solutions & Pica Product Development ISO 9001 & ISO 13485 certifications
• Oversee the CAR, SCAR, & NCMR system
• Generating operating procedures as required
• Analyze and report on supplier quality metrics
• Work with suppliers to improve overall performance (FAIR & CPK)
• Report on company quality metrics
• Direct process/product improvement efforts
• Direct supply partners on quality and failure analysis efforts
• Interface with customers on quality related issues
• Interface with supply partners on quality related issues
• Ensure the company complies with statutory & regulatory requirements
• Implementation and maintain the Quality Management System
• Maintain documentation control system
• Perform and review supplier audits
• Review and approve internal audits
• Oversee all aspects of incoming, in process, and final inspection
• Undertake additional responsibilities or activities as required by the Quality Director
• Ability and willingness to travel domestically and internationally to support supplier audits, customer meetings, and global manufacturing alignment

Knowledge & Skills

• Understand quality systems, ISO 9001 & 13485 standards
• Ability to troubleshoot issues for components, materials, tools, programs, equipment, and Electrical Test
• Excellent analytical and problem-solving skills
• Ability to create, review, and revise operating procedures, work instructions
• Specific training and demonstrated success in applying quality problem-solving methods, such as fishbone diagrams, 5 why, FMEA, process capability analysis, hypothesis testing, DoE, SPC, etc
• Excellent oral, written, and presentation communication skills (PICA has locations and customers domestic & overseas)
• Electrical testing experience – an advantage
• Statistical software capabilities
• Effective multitasking, organization, and prioritization skills
• High attention to detail
• Ability to work effectively with frequent shifts in direction
• Knowledge of and ability to apply the principles of Six Sigma (preferred)

Job Requirements

• At least 2 years of work experience in Printed Circuit Board Manufacturing
• Bachelor’s degree in an engineering discipline, quality management, or manufacturing management is preferred

Benefits

• Competitive Salary
• Competitive Health Care Plan Package
• Life Insurance Package
• Flexible paid time off policy
• 401K Matching Plan
• Profit Sharing
• Year End Bonus
• Ability To Work Remote When Needed