Quality Engineer

PICA Manufacturing Solutions; Salem (NH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company Paid Life Insurance

401(k) with Company Match

Profit Sharing Program

Annual Performance Bonus

Paid Gym Membership

Flexible Work Arrangements

Professional Development & TrainingOp­

Paid Holidays

Career Growth Opportunities

Flexible Paid Time Off

Job summary

PICA Manufacturing Solutions in New Hampshire is seeking a Quality Engineer to drive product quality and manufacturing process improvements. You will partner with Engineering, Manufacturing, Supply Chain and Program Management to identify risks, resolve issues, and implement corrective actions.

Responsibilities include developing inspection plans, leading root cause investigations, and maintaining ISO 9001:2015 and ISO 13485 compliance.

Qualifications

• Bachelor's degree in Engineering, Manufacturing, Quality, or related technical discipline.
• 2+ years of Quality Engineering experience in electronics manufacturing, PCB assembly, or contract manufacturing.
• Experience with IPC standards is preferred.

Responsibilities

• Review customer specifications, fabrication drawings, engineering documentation, and process requirements.
• Support new product introduction (NPI) activities to ensure quality requirements are incorporated into manufacturing.
• Develop inspection plans, work instructions, quality checklists, and process documentation.
• Analyze manufacturing yields, scrap, defects, and process capability to identify improvement opportunities.
• Partner with Manufacturing and Engineering to implement process improvements.
• Manage customer complaints, RMAs, SCARs, CARs, and internal corrective actions.
• Lead root cause investigations using structured problem-solving methodologies (5 Why, Fishbone, 8D, etc.).
• Interface with customers regarding quality concerns and corrective actions.
• Work with suppliers to improve quality performance, including PPAP, FAIRs, capability studies, and supplier corrective actions.
• Assist in maintaining compliance with ISO 9001:2015 and ISO 13485 and customer quality requirements.
• Support internal audits and external certification audits.
• Maintain quality metrics and prepare management reports.
• Assist with document control and continuous improvement of the Quality Management System.
• Lead CAPA activities and participate in Lean and Six Sigma initiatives.
• Develop and monitor KPIs related to quality performance.
• Drive continual improvement projects across manufacturing operations.

Skills

Root cause analysis

Statistical analysis

Problem solving

Communication skills

MS Office

ERP/MES/QMS

Education

Bachelor's degree in Engineering, Manufacturing, Quality

Tools

ERP software

QMS software

Job description

Position Overview:

The Quality Engineer is responsible for driving product quality, manufacturing process improvements, customer satisfaction, and compliance with the PICA Quality Management System. This position partners closely with Engineering, Manufacturing, Supply Chain, and Program Management to identify risks, resolve quality issues, implement corrective actions, and continuously improve manufacturing processes. The Quality Engineer plays a key role in maintaining compliance while supporting customer, supplier, and internal quality initiatives

Responsibilities Include:

Product & Manufacturing Quality

• Review customer specifications, fabrication drawings, engineering documentation, and process requirements.


• Support new product introduction (NPI) activities to ensure quality requirements are incorporated into manufacturing.


• Develop inspection plans, work instructions, quality checklists, and process documentation.


• Analyze manufacturing yields, scrap, defects, and process capability to identify improvement opportunities.


• Partner with Manufacturing and Engineering to implement process improvements.

Customer & Supplier Quality

• Manage customer complaints, RMAs, SCARs, CARs, and internal corrective actions.


• Lead root cause investigations using structured problem-solving methodologies (5 Why, Fishbone, 8D, etc.).


• Interface with customers regarding quality concerns and corrective actions.


• Work with suppliers to improve quality performance, including PPAP, FAIRs, capability studies, and supplier corrective actions.

Quality Systems

• Assist in maintaining compliance with ISO 9001:2015 and ISO 13485and customer quality requirements.


• Support internal audits and external certification audits.


• Maintain quality metrics and prepare management reports.


• Assist with document control and continuous improvement of the Quality Management System.

Continuous Improvement

• Lead CAPA activities.


• Participate in Lean and Six Sigma initiatives.


• Develop and monitor KPIs related to quality performance.


• Drive continual improvement projects across manufacturing operations.

Knowledge & Skills:

• Working knowledge of ISO 9001:2015 Quality Management Systems.


• Familiarity with AS9100, ISO 13485, and ITAR requirements is preferred.


• Experience with statistical analysis, SPC, process capability studies (Cp/Cpk), GR&R, DOE, PFMEA, Control Plans, and PPAP.


• Strong root cause analysis and corrective action experience.


• Ability to interpret engineering drawings, PCB fabrication drawings, schematics, and customer specifications.


• Excellent written and verbal communication skills.


• Proficiency in Microsoft Office; experience with ERP/MES/QMS software is a plus

Job Requirements:

• Bachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline preferred.


• 2+ years of Quality Engineering experience in electronics manufacturing, PCB assembly, contract manufacturing, or a related manufacturing environment.


• Experience with IPC standards is preferred.


• Familiarity with IPC-A-610, IPC J-STD-001, IPC-6012, IPC-2221, IPC-2222, and IPC-7711/7721 is a plus.

Benefits:

• Medical, Dental & Vision Insurance


• Company Paid Life Insurance


• 401(k) with Company Match


• Profit Sharing Program


• Annual Performance Bonus


• Paid Gym Membership


• Flexible Work Arrangements


• Professional Development & Training Opportunities


• Paid Holidays


• Career Growth Opportunities


• Flexible Paid Time Off