Quality Manager

PCT-Ebeam-and-Integration,-LLC; Davenport (IA); On-site; USD 90,000 - 120,000; Full time

Job summary

PCT Ebeam and Integration, LLC in Davenport, IA seeks a Quality Manager to lead the organization’s QMS and drive quality excellence across all departments. You will design, implement, and continuously enhance a dynamic quality framework to promote product quality, process consistency, regulatory compliance, customer satisfaction, and operational excellence.

The role combines strategic planning with hands-on execution in a project-based manufacturing environment, requiring strong cross-functional

Qualifications

• Bachelor’s degree in business administration, engineering, or quality management.
• 5+ years of quality engineering/quality management experience within an OEM, contract manufacturer, or a precision engineering environment preferred.
• Understanding of GD&T, engineering drawings, and inspection of machined and fabricated parts.
• Six Sigma Green/Black Belt or CQE, CQA certification is preferred, but not required.
• Familiarity with ERP/MRP systems and project/resource management software.

Responsibilities

• Define and drive a culture of quality focused on continuous improvement initiatives using quality tools such as Lean and Six Sigma, tailored to a low-to-medium volume, high-mix engineering environment.
• Create all foundational quality processes such as document control, SOPs, workflows, CAPA process, and other quality processes.
• Establish, monitor, and report meaningful KPIs and connect operational metrics to financial performance.
• Maintain documentation standards across the organization to support complex custom products.
• Ensure QMS compliance with all applicable regulatory requirements, standards, and customer specifications.
• Evaluate, review and audit customer deliverables for compliance with benchmarks and specifications.
• Establish and maintain a calibration program for all inspection, measurement, and test equipment.
• Support ECR processes with Production, Engineering and Supply Chain; escalate when needed.
• Serve as primary quality interface with customers and host audits; respond to CARs and capability studies.
• Contribute to supplier qualification to align with quality standards.

Skills

Lean

Six Sigma

Cross-functional collaboration

Quality planning

Problem solving

Education

Bachelor’s degree in business administration, engineering, or quality management

5+ years of quality engineering/quality management experience

Tools

FMEA

Control Plans

CAPA

SPC

MSA

ERP/MRP systems

Project management software

Job description

Description

PCT Ebeam and Integration in Davenport, IA seeks a Quality Manager. This position collaborates across all departments to identify opportunities, analyze performance, and design and implement solutions that strengthen organizational effectiveness. This position has overall accountability for the organization’s Quality Management System (QMS) and leads the integration of the four pillars of quality: Quality Planning, Quality Assurance, Quality Control, and Quality Improvement.

The Quality Manager is responsible for developing, implementing, and continuously enhancing a dynamic quality framework that promotes product quality, process consistency, regulatory compliance, customer satisfaction, and operational excellence. This is a hands-on leadership role that combines strategic planning with day-to-day tactical execution in a project-based manufacturing environment, requiring strong cross-functional collaboration and accountability.

Essential Duties and Responsibilities

• Define and drive a culture of quality focused on continuous improvement initiatives using quality tools such as Lean and Six Sigma, tailored to a low-to-medium volume, high-mix engineering environment.
• Create all foundational quality processes such as document control, standard operating procedures (SOPs), workflows, corrective and preventative action (CAPA) process, and other quality processes designed to gain efficiency and optimization.
• Establish, monitor, and report meaningful KPIs, including corrective action closure time, cost of poor quality, and other key operational measures. Connect operational metrics through clear cause-and-effect relationships to demonstrate their impact on financial performance, ensure continuous improvement is measurable and actionable, and provide leadership with clear evidence of business value.
• Establish and maintain consistent, professional, and scalable documentation standards across the organization that support the complexity of custom products and the needs of a growing company.
• Ensure the Quality Management System (QMS) effectively establishes, implements, and maintains compliance with all applicable regulatory requirements, industry standards, and customer specifications across products, manufacturing processes, and applications.
• Evaluate, review and audit customer deliverables ensuring compliance with internal benchmarks, contractual requirements, technical specifications, and legalities.
• Establish and maintain a comprehensive calibration program to ensure all physical inspection, measurement, and test equipment is properly identified, maintained, and calibrated at defined intervals in accordance with OEM requirements and applicable quality standards
• Ensure an appropriate and comprehensive ECR process is established and followed by Production, Engineering and Supply Chain.
• Support Production, Engineering, Supply Chain to resolve quality issues and document change requests (ECR), non-conformance issues (NCR), and corrective actions (CAR). In matters of contest, responsible for escalating decision for resolution.
• Serve as primary quality interface with customers – respond to quality supplier qualification requests, host customer audits, respond to CARs, and capability studies.
• Contribute to the supplier qualification process to ensure suppliers align with internal quality and compliance standards.

Requirements

A bachelor’s degree in business administration, engineering, or quality management and 5+ years of quality engineering/quality management experience within an OEM, contract manufacturer, or a precision engineering environment preferred. Understanding of GD&T, engineering drawings, and inspection of machined and fabricated parts. Thorough knowledge and application of core advanced quality planning tools (ex. FMEA, Control Plans, CAPA, SPC, or MSA). Experience performing and leading internal audits. Comfortable working side-by-side with design engineers, fabricators, and assemblers on the shop floor. Knowledge of electrical and mechanical theory. Six Sigma Green/Black Belt or CQE, CQA certification is preferred, but not required. Familiarity with ERP/MRP systems and project/resource management software.