Quality Management Coordinator

Aliviane; El Paso (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Extended illness leave

Paid holidays

Mental health hours

Growth opportunities

Life insurance

Short-term disability

Flexible schedule

Half day Friday

Job summary

Aliviane Inc. is seeking a Quality Management Coordinator in El Paso, Texas to oversee quality programs, ensure compliance with local, state, and federal regulations, and support accreditation efforts.

The role involves researching regulatory requirements, coordinating with experts, and monitoring data collection, reporting, and training adherence across programs. The role includes ensuring standardized forms, updates for staff, and preparation of various annual reports.

Qualifications

• Excellent verbal and written communication skills required.

Responsibilities

• Conducts research on policies and procedures as required by state, federal, and credentialing entities.
• Compiles, organizes, and evaluates information necessary to develop policies, procedures, and forms.
• In consultation with Executive and Leadership team, ensures and controls standardization of all forms used throughout the organization.
• Maintains and submits reports to the appropriate designee as requested.
• Performs internal program audits.
• Ensures annual reports are completed (e.g., Client Satisfaction Surveys, Employee Satisfaction Survey, Stake Holder Survey).

Skills

Communication

Organization

Detail-oriented

Tools

Microsoft Office Suite

Job description

Company Name: Aliviane Inc

Title of Position: Quality Management Coordinator

Position type: Full Time

Pay: $16 - $18

Location: 1626 Medical Center St. El Paso, Texas 79902

Benefits:

• Medical, dental, and vision insurance and 401(k)
• Generous paid time off, extended illness leave, and paid holidays
• Mental Health Hours
• Excellent growth and development opportunities
• Satisfying and rewarding work helping clients overcome substance abuse
• Flexible Schedule
• Half day Friday

As well as company-paid benefits such as life insurance and short-term disability!

About Us

Aliviane Inc. is committed to providing treatment to members of our community who struggle with substance abuse. Through substance use and mental health services, education, and awareness we help people recover from addiction as they embrace their voice, discover their journey, and engage their community. The success of our mission is made possible by the skills and contributions of our diverse team. Become a part of a unique organization that spearheading substance use treatment in Texas. Become a part of Aliviane!

Job Summary

The Quality Management Coordinator is responsible for quality management for all programs in the organization, ensuring compliance with local, state, and federal regulations, accreditations, and licensure requirements. Conducts research of regulatory and contract requirements, meets with organization’s subject matter experts to assist with compliance. Monitors data collection, reporting, and training adherence for all programs.

Essential Duties and Responsibilities

• Conducts research on policies and procedures as required by state, federal, and credentialing entities.
• Compiles, organizes, and evaluates information necessary to develop policies, procedures, and forms.
• In consultation with Executive and Leadership team, ensures and controls standardization of all forms used throughout the organization. Serves as the depository of all forms used in the organization.
• Ensures that staff receive updated information and training for changes to policies, procedures, forms, and quality assurance.
• Ensures that program staff are familiar with Commission on Accreditation of Rehabilitation Facilities (CARF) plans and Health and Human Services Commission (HHSC) regulatory auditing system.
• Assist program supervisors to review results of monthly and quarterly audits and assists in developing a plan. for improvement and compliance with contracts and regulations.
• Maintain and submit reports to CCO, or designee as requested.
• Performs internal program audits.
• Ensures the following annual reports are completed, Client Satisfaction Surveys, Employee Satisfaction Survey, Stake Holder Survey, Critical Incident and Grievance Reports, Treatment Programs Demographic Report, Performance Improvement Plans.

Additional Eligibility Qualifications

• Excellent verbal and written communication skills required.
• Must possess and maintain a valid state Driver's License with an acceptable driving record, required.
• Must be able to pass criminal background and drug screen, required.
• Excellent organizational skills and attention to detail preferred.
• Proficient with Microsoft Office Suite, preferred.
• Knowledge of trauma-informed theories, principles, and practices (includes multi-faceted understanding of concepts such as community trauma, intergenerational and historical trauma, parallel processes, and universal precautions), preferred.
• Staffing requirements, including criteria that staff have diverse disciplinary backgrounds, and are culturally and linguistically trained to serve the needs of the clinic's patient population, preferred.