Quality Liaison - Automotive Ops & Customer Communications

Preferred Precision Group; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Teladoc

Vision Insurance

Dental Insurance

Benefits available from day one

Job summary

PPG Quality is seeking a professional, detail-oriented Quality Liaison to support automotive manufacturing operations in West Point, Georgia. This role serves as a critical communication link between customer representatives and our operations team, ensuring timely updates and accurate documentation.

The position involves monitoring quality concerns, preparing daily reports in Excel, and maintaining records of quality issues and corrective actions.

Qualifications

• Valid driver's license and reliable transportation.
• Computer proficiency, including email, Microsoft Excel, and preparing daily reports.
• Strong written and verbal communication skills.
• Professional customer service and ability to communicate with customer representatives and operations team.
• Strong attention to detail and accurate documentation skills.
• Ability to prioritize responsibilities and work independently.
• Dependable, organized, and professional in a customer-facing environment.
• Previous automotive quality inspection or liaison experience preferred.

Responsibilities

• Serve as the primary communication link between customer representatives and PPG Quality operations.
• Monitor, document, and communicate quality concerns and inspection findings.
• Prepare accurate daily reports using Microsoft Excel, email, and other applications.
• Maintain detailed records of quality issues, corrective actions, and updates.
• Communicate customer expectations and quality requirements to the operations team.
• Assist with coordinating timely responses to customer concerns.
• Follow established quality procedures, safety requirements, and customer-specific guidelines.
• Demonstrate professionalism, accountability, and attention to detail in all interactions.

Skills

Communication Skills

Problem Solving

Attention to Detail

Independent Work

Customer Service

Automotive QA Experience

Tools

Microsoft Excel

Email

Job description

PPG Quality is seeking a professional, detail-oriented Quality Liaison to support automotive manufacturing operations in West Point, Georgia. This role serves as a critical communication link between customer representatives and our operations team, ensuring timely updates and accurate documentation.

The position involves monitoring quality concerns, preparing daily reports in Excel, and maintaining records of quality issues and corrective actions.