Automotive Quality Liaison: Customer & Ops Bridge

Preferred Precision Group; United States; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Competitive pay

Automotive industry experience

Team-oriented environment

Customer-facing role

Skills development

Job summary

PPG Quality is seeking a professional, detail-oriented Quality Liaison to support automotive manufacturing operations in West Point, Georgia. This role acts as a communication link between customer representatives and our operations team, monitoring quality concerns and maintaining accurate documentation.

You will prepare daily reports, coordinate timely responses to customer inquiries, and ensure quality procedures and customer guidelines are followed.

Qualifications

• Valid driver's license and reliable transportation.
• Strong written and verbal communication skills.
• Professional customer service skills and the ability to communicate clearly with customer representatives and our operations team.
• Strong attention to detail and accurate documentation skills.
• Ability to prioritize responsibilities and work independently.

Responsibilities

• Serve as a primary point of communication between customer representatives and PPG Quality operations.
• Monitor, document, and communicate quality concerns and inspection findings.
• Prepare accurate daily reports using Microsoft Excel, email, and other computer applications.
• Maintain detailed records of quality issues, corrective actions, and operational updates.
• Communicate customer expectations and quality requirements clearly to the operations team.
• Assist with coordinating timely responses to customer concerns.
• Follow established quality procedures, safety requirements, and customer-specific guidelines.
• Demonstrate professionalism, accountability, and attention to detail in all interactions.

Skills

Communication

Attention to detail

Customer service

Independent work

Tools

Microsoft Excel

Job description

PPG Quality is seeking a professional, detail-oriented Quality Liaison to support automotive manufacturing operations in West Point, Georgia. This role acts as a communication link between customer representatives and our operations team, monitoring quality concerns and maintaining accurate documentation.

You will prepare daily reports, coordinate timely responses to customer inquiries, and ensure quality procedures and customer guidelines are followed.