Quality Liaison

Comprehensive Logistics Co.; Avon (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Comprehensive Logistics Co. Inc. seeks a Quality Liaison to ensure quality and material flow with customers, and to drive root-cause analysis in a fast-paced logistics environment.

You will collaborate across teams to minimize disruptions and protect on-time delivery. The role requires 1-3 years of automotive sequencing experience in Tier 1 or 3PL settings and strong knowledge of quality systems, audits, and cross-functional processes.

Qualifications

• 1-3 years of experience.
• Must have automotive experience in a high-volume sequencing environment at a Tier 1 or 3PL.
• Basic understanding of customer material and quality systems is preferred.
• Basic understanding of the Microsoft Office Suite.

Responsibilities

• Communicate with the customer and CLI by coordinating quality and material flow to minimize disruptions.
• Develop relationships with customer personnel to present CLI's case on issues.
• Represent CLI on-site during issues and support root-cause analysis.
• Conduct daily/weekly audits: carrier compliance, trailer safety, sequencing racks, PRM, ISO, GM processes, and quality-related checks.
• Randomly audit material storage areas for correct sequence and availability.
• Monitor customer safety stock to prevent supplier quality issues or sequencing errors.
• Facilitate and monitor timely delivery of safety stock.
• Maintain daily customer key indicators using the liaison report to meet expectations.
• Develop knowledge of customer processes for variance-based root cause analysis.
• Train employees via on-the-job training to ensure conformance.
• Participate in multi-disciplinary problem-solving teams driving CI processes and policies.
• Have knowledge of commodity locations, material flow, and window times.
• Perform a line-side walkthrough.
• Attend plant team meetings with the customer and relay comments.
• Keep proper documentation and records.

Skills

Automotive sequencing experience

High-volume sequencing

Tools

Microsoft Office Suite

Job description

Be a part of momentum and innovation. Comprehensive Logistics Co. Inc. is accelerating its agile diversification into new markets and expanding its current market base. You’re invited to join this company where your contributions fuel the momentum!

We are a lean company that relies on workforce talent and, in return, allows you to engage in the growing third-party logistics service provider market space differentiated by our contract manufacturing process disciplines, such as integrated robotics, vision-based error-proofing, and advanced IT applications in digital material flow management.

If you are energized by solving challenges, ranging from small operational details to big strategic challenges with industry-changing implications, come join us.

At Comprehensive Logistics Co. Inc. (CLI), individuals are valued for their dedication to perfecting processes and teamwork performance.

We are looking for a self-motivated, energetic QUALITY LIAISON with a track record of unparalleled professionalism, integrity, loyalty, and honesty to join our team.

The ideal candidate must also effectively communicate with the customer on quality and material flow issues, participate as an active partner in the root-cause analysis process, and demonstrate the following:

• Communicate with the customer and CLI by coordinating quality and material flow effectively to minimize or eliminate customer disruptions.
• Develop relationships with customer personnel to allow CLI to present their case on potential issues.
• Possess a strong understanding of CLI processes to represent CLI on the spot when issues occur.
• Ensure process compliance by conducting daily/weekly audits: carrier compliance, trailer safety, sequencing racks, Proof of Delivery Process Risk Management (PRM), ISO, GMS, GM financial, quality spill, and other plant-related audits involving logistics services to meet customers' expectations.
• Randomly Audit material storage areas for correct sequence arrangement and availability for use on the line.
• Monitor customer safety stock to ensure that material is available in an effort to protect the plant from supplier quality issues or potential sequencing errors.
• Facilitate and monitor the delivery of safety stock in a timely manner.
• Maintain daily customer key indicators by using the daily liaison report in order to meet customer expectations.
• Develop a strong knowledge of customer processes so that any variance from such can be utilized in root cause analysis of any issue that may potentially be charged to CLI.
• Train employees by conducting on the job training in order to ensure employee conformance.
• Involved in Multi-disciplinary Five Phase Problem Solving Teams that directly drives the company's Continuous Improvement Process and Policies
• Have knowledge of commodity locations, material flow, and window times
• Perform a line-side walkthrough
• Attend Plant Team Meetings with the customer
• Relay line-side customer comments and suggestions
• Keep proper documentation and records

Requirements

• 1-3 years of experience
• MUST HAVE AUTOMOTIVE EXPERIENCE IN A HIGH-VOLUME SEQUENCING ENVIRONMENT AT A TIER 1 OR 3PL.
• Basic understanding of customer material and quality systems is preferred.
• Basic understanding of the Microsoft Office Suite.

Comprehensive Logistics Inc. (CLI) is committed to creating a diverse environment and is proud to be an equal opportunity employer.