Quality Leader: Drive Process Excellence & CAPA

Taylor Corporation; Springettsbury Township (York County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health plans

Dental & Vision

Wellness programs

Life & Disability

FSAs/HSAs

401(k) with company match

PTO

Holiday pay

Job summary

Taylor Communications, a Taylor Corporation company, seeks a Quality Manager to join our York, PA facility. This role focuses on embedding quality into daily manufacturing, improving root cause problem solving, and driving a stronger quality culture across the plant.

You will lead the Quality Management System, partner with Operations and engineering, and use data to identify trends and drive corrective actions.

Qualifications

• 5+ years of experience in quality management, quality engineering, or a similar leadership role within manufacturing.
• Experience with quality management systems, quality standards, corrective actions, and process improvement.
• Strong root cause analysis experience and ability to drive sustainable corrective actions.
• Experience using data to evaluate quality performance, identify trends, and recommend improvements.
• Strong understanding of manufacturing processes and how quality is built into production.
• Ability to partner with production, engineering, maintenance, supply chain, and leadership teams.
• Strong communication skills to explain standards, train others, and influence change.
• Demonstrated ability to drive discipline, accountability, and continuous improvement in a plant environment.

Responsibilities

• Lead the development, implementation, and ongoing improvement of the site’s Quality Management System.
• Partner with Operations and plant leadership to identify quality gaps, process issues, and repeat defects.
• Use structured root cause analysis tools to drive sustainable corrective actions.
• Establish, track, and report quality metrics that measure process performance, trends, defects, and cost of poor quality.
• Support development and maintenance of quality standards, SOPs, control plans, documentation, and audit-ready processes.
• Review data to identify patterns, determine root causes, and recommend improvements.
• Lead or support process improvement activities like kaizen events and value stream analysis.
• Ensure quality is built into processes, not just final inspections.
• Collaborate with cross-functional teams to improve quality performance and process consistency.
• Support internal/external audits and certification efforts as needed.
• Train and coach employees on quality standards, root cause analysis, and continuous improvement.

Skills

Quality leadership

Root cause analysis

Data-driven decision making

Manufacturing process knowledge

Cross-functional partnership

Strong communication

Education

Bachelor's degree

Tools

QMS tools

ERP systems

Document control

Quality records systems

Job description

Taylor Communications, a Taylor Corporation company, seeks a Quality Manager to join our York, PA facility. This role focuses on embedding quality into daily manufacturing, improving root cause problem solving, and driving a stronger quality culture across the plant.

You will lead the Quality Management System, partner with Operations and engineering, and use data to identify trends and drive corrective actions.