Quality Lead

MITER Brands; Sacramento (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

MITER Brands in Sacramento, CA, is seeking a Quality Lead for our manufacturing plant. You will direct Quality Technicians, enforce QA systems, and drive corrective actions to reduce defects.

The role requires hands-on leadership, data collection, audits, and close collaboration with line leaders to sustain production quality and safety. Overtime may be required; this is a full-time, on-site position.

Qualifications

• Clear spoken and written English skills.
• Basic shop math; fractions/decimals; percentage calculations.
• Proven ability to participate in or lead a problem-solving team.
• Understanding of DMAIC and common quality tools.
• Ability to read engineering drawings and interpret specs.

Responsibilities

• Direct Quality Technicians and ensure compliance with quality systems.
• Coordinate changes and complete audits and inspections.
• Collect, process and document quality system data and nonconformances.
• Lead root-cause analysis and implement corrective actions.
• Review returned glass and communicate defects to Production.

Skills

Quality Assurance

English proficiency

Problem solving

DMAIC knowledge

Team collaboration

Conflict management

Prioritization

Active listening

Process improvement

Education

High School Diploma

Job description

Job DescriptionPOSITION - Quality Lead - Manufacturing PlantLOCATION - Sacramento, CAHOURLY RATE - $29-$36 per hour - Hourly rate is based on experienceSHIFT - Monday - Friday - 6am to 3:30pmKEY DUTIES & RESPONSIBILITIES:Direction of Quality TechniciansEnsure compliance with established quality systems.Coordinate all changes.Ensure completion of required audits and inspections.Collect and process all quality system documents.Participate in warehouse walks and Conduct follow up.Compile data.Consult with line leaders concerning defects found.Determine corrective actions and implementation.Compile and maintain spreadsheets indicating non-conformance issues and subsequent corrective actions.Review returned glass from customers.Analyze defects.Record on SharePointBring defects to Production departments’ attention.Develop and maintain quality escalation process.To be developedEstablishment and maintain 1st Article Inspection process.Perform all Quality system operations.Perform process audits of equipment setup and conditions to ensure process controls are observed.Assist production in identifying root cause of defect trends. Recommend corrective/containment action as appropriate.Create and execute MPS objectives; meet MPS commitments and work within the guidelines of MPS.Reflect Milgard business values and Milgard Philosophy in all business interactions.Adhere to safety policies and procedures related to all facets of job.Proper usage of personal protective equipment.Perform in-process and final inspection of insulated glass units, windows, and doorsIdentify and segregate nonconforming raw material for disposition.Reports problems and issues to supervisor and production managementThe above statements are intended to describe the general nature and level of work being performed by employees in this position. This is not intended to be an exhaustive list of all responsibilities.LEVEL OF SUPERVISION:LeadAUTHORITY TO ACTIndependent AuthorityMay place suspected nonconforming material on hold or designate as “sort for use” for noncompliance with published specifications or standards, including any questionable undocumented variation that may be unacceptable to the customer based on form, fit, function, or appearance.Reject finished windows, doors, or IG units based on audit results.Investigate any quality issues as they arise.Act Then AdviseProvide disposition of clearly nonconforming material and designate as “Return to Supplier/Vendor”.Require containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.Provide corrective and supportive feedback to operators regarding process and product quality, following up with leads.Increase sample sizes of process/product audits based on published the Quality Action Plan.Recommend Then ActShut down line production for clear negligence of quality issues or refusal to take containment or corrective action.Issue formal Corrective Action Requests.Scrap whole bundles of nonconforming vinyl extrusion or finished window/door units.Decrease sample size or any change to the frequency of sampling for process/product auditsRelease containment of finished goods and/or work in-progress for defects affecting form/fit/function/appearance.Request Waivers for mis-processed products or Deviations for substitution of part/subassembly/process step.Changes to published standards, work instructions, or other quality documentation.EXPERIENCE REQUIRED:2-year related experience as a Quality Assurance AssociateEDUCATION/LICENSES/CERTIFICATION/FORMAL TRAINING:Minimum High School Diploma or EquivalentESSENTIAL ABILITIES:Clear spoken and written English skillsBasic shop math skills: Addition, Subtraction, Multiplication, Division, fraction/decimal conversion, calculate percentage.Basic skills in word processing and spreadsheet applicationsConflict management skillsAssertive communication skills including active listening and paraphrasing for understanding.Manage multiple tasks and effective prioritization skillsParticipate or lead a problem solving teamESSENTIAL ABILITIES: (Cont’d)Basic understanding of DMAIC process and common toolsUnderstanding of manufacturing value stream from receiving to shippingInterpret engineering drawingsAbility to influence others toward positive change.Initiative to start and complete tasks on time.Ability to work in, and promote a team environment.Physical RequirementsUse hands to perform power grasping.Reach above/below shoulder levelBend & twist at the neck or waistStand/walkUse hands/fingers to perform keyboarding tasksLift, carry over 50 pounds alone, up to 100 pounds with assistanceClose vision, color perception, distance vision, peripheral vision, depth perception, ability to adjust focus.Overtime may be required.WORK ENVIRONMENT:While performing the duties of this job, the employee:Occasionally works in a climate-controlled office where the sound level is quietRegularly exposed to excessive noise, dust, fumes, or chemicals on the shop floor.Regularly wears personal protective equipment on the shopfloorMilgard does not tolerate discrimination of any type, and offers equal employment opportunity to all qualified persons without regard to race, color, religion, sex, natural origin, age, disability or medical condition, sexual orientation, marital status, veteran status or any other considerations made unlawful by Federal, State or local laws. We believe in providing eligible and qualified employees with opportunities to advance. Milgard is an at-will employer.What We OfferAt MITER Brands, we invest in your health, wealth, and wellness. Our comprehensive benefits package supports you and your eligible spouse/dependents while helping you achieve your personal and professional goals.We offer competitive pay, a 401(k) with company match, and generous paid time off to help you maintain a healthy work-life balance.Health & WellnessThree comprehensive medical plan optionsPrescription drug coverageDental insuranceVision insuranceTeladoc virtual healthcare servicesEmployee Assistance Program (EAP)Annual Wellness ClinicFinancial ProtectionCompany-paid Life InsuranceVoluntary Life InsuranceCompany-paid Short-Term DisabilityCompany-paid Long-Term DisabilitySupplemental Hospital Indemnity InsuranceCritical Illness InsuranceAccident InsuranceAdditional BenefitsPaid Time Off (PTO) and paid holidays401(k) retirement plan with company matchTuition Reimbursement ProgramLegal InsuranceIdentity Theft ProtectionPet InsuranceTeam Member Discount ProgramMITER Brands, including MI Windows and Doors, Milgard, and PGT Innovations, is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, or any other protected status under applicable law.Work Authorization and Sponsorship Disclosure:The Company does not offer employer sponsorship at this time. Therefore, candidates must provide truthful and complete information regarding their eligibility to work in the U.S. and any current or future need for employment sponsorship. Misrepresentation regarding work authorization or sponsorship need at any stage of the hiring process will result in disqualification from consideration, rescission of an employment offer, or termination of employment.