Quality Lead

PPC Flex; Rome (GA); On-site; USD 33,000 - 40,000; Full time

Job summary

PPC Flex in Rome, Georgia, is seeking a Quality Lead to drive quality excellence across the facility. You will oversee Quality Technicians, champion SQF compliance, and coordinate with operations and maintenance to ensure safety and product quality.

This hands-on leadership role requires managing multiple shifts, leading CAPA and RCA investigations, and maintaining calibration and sanitation standards. You will track KPIs, support customer complaint resolution, and help cultivate a culture of

Qualifications

• 5+ years in a quality role (industrial setting)
• 2+ years of leadership experience
• Strong knowledge of quality systems & audits
• GFSI/SQF experience preferred
• Ability to manage multiple priorities in a fast-paced lean manufacturing environment

Responsibilities

• Lead by example to set the tone for quality excellence
• Supervise daily quality operations and support Technicians
• Conduct audits and manage disposition areas (Quality Hold, DMR, G aisle)
• Track KPIs, reporting, and risk mitigation
• Lead Quality Technician training and operator education on procedures
• Oversee customer return processes and complaint records
• Own the quality portion of the Trial Review process
• Support SQF compliance and manage vendor calibrations and sanitation
• Drive CAPA and RCA initiatives and investigations
• Serve as the Quality Manager backup as needed

Skills

Quality leadership

Quality management

CAPA

RCA

Audits

SQF experience

Lean manufacturing

Multi-tasking

Job description

We’re Hiring: Quality Lead – Rome, Georgia Facility

Join our team and lead quality excellence at our Rome facility!

Compensation:

• $24.00–$29/hour, depending on experience
• Day shift with flexibility to support off-shift

We’re looking for a Quality Lead with a passion for continuous improvement, SQF compliance, and cross-functional collaboration. In this role, you’ll oversee Quality Technicians, drive process improvement, support customer complaint resolution, and ensure the highest product standards across all shifts.

Position Summary

As the Quality Lead, you will serve as a key quality advocate and partner across operations, maintenance, and continuous improvement teams. You’ll ensure that our products meet safety and quality standards, champion SQF compliance, and support a strong culture of ownership and collaboration. This hands‑on leadership role requires coordination across all shifts, direct oversight of Quality Technicians, and the agility to respond quickly to quality challenges.

What You’ll Be Responsible For

Leadership

• Set the tone for quality excellence—lead by example.
• Foster open communication and team development across functions.
• Effectively prioritize tasks to meet safety, quality, and productivity goals.

Quality Oversight

• Supervise daily quality operations and provide direct support to Technicians.
• Conduct audits and manage disposition areas (Quality Hold, DMR, G aisle).
• Track KPIs, ensure timely reporting, and mitigate risks.

Training & Systems

• Lead Quality Technician training programs and operator education on procedures.
• Oversee customer return processes and maintain complaint records.
• Own the quality portion of the Trial Review process.

SQF & Compliance

• Support and maintain SQF, HACCP, and regulatory compliance.
• Coordinate vendor services (calibrations, pest control, etc.).
• Manage sanitation compliance across all shifts.
• Support SQF compliance through audits, HACCP plan management, testing, challenges, verifications, and validations.
• Maintain SQF compliance documentation.
• Act as main point of contact for calibrations, pest control, and other vendors as required.
• Direct and track sanitation and cleaning compliance for PPC and contracted employees.

Projects & Investigations

• Drive improvement initiatives using CAPA and RCA methodologies.
• Support investigations and act as the quality liaison for both internal and external stakeholders.
• Serve as the Quality Manager backup as needed.

What You Bring

• 5+ years in a quality role (industrial setting)
• 2+ years of leadership experience
• Strong knowledge of quality systems & audits
• GFSI/SQF experience preferred
• Ability to manage multiple priorities and projects in a fast-paced, lean manufacturing environment. Proficiency in quality management systems, including knowledge of quality processes, tests development and improvement, and basic statistic
• Ability to work flexible shifts as coverage and training
• Ability to perform physical duties on the production floor

Why You’ll Love It Here

• Impactful leadership role
• Supportive, collaborative culture
• Real growth opportunities