Quality Team Lead

ProAmpac; Griffin (GA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Retirement savings plan with company‑m

Paid time off

Job summary

ProAmpac in Griffin, GA is seeking a Lead Quality Assurance Technician to support the QA Manager in day-to-day quality program tasks. You will help ensure final products meet customer specs and company standards.

You will oversee SQF compliance, lead investigations and CAPAs, mentor QA staff, and partner with cross-functional teams to drive continuous improvements.

Qualifications

• 3 years: QA/QC in Manufacturing or Food Environment
• SQF Level 2 Certification is preferred

Responsibilities

• Build analytical and investigative skills within the QA team.
• Foster ownership, proactivity, and professional communication.
• Oversee SQF compliance, including audits, process adherence, and documentation.
• Identify gaps and elevate trends or issues to the Quality Manager.
• Enter quality complaints into the system.
• Gather information and documentation for investigations.
• Lead investigations and coordinate with department managers.
• Ensure investigations are fully documented.
• Escalate high-risk cases to the Quality Manager for final decision-making.
• Partner with cross-functional teams to implement corrective and preventive actions.
• Track CAPAs from initiation to completion and verify effectiveness.
• Monitor GMPs, process compliance, traceability, and operator-retained materials.
• Identify risks and quality gaps before they escalate.
• Analyze data and trends to anticipate issues and improvements.
• Communicate with QA Techs, operations, and leadership.
• Provide the Quality Manager with information for strategic decisions.
• Act as the operational bridge between QA Techs and management.

Skills

SQF GMP BRC standards

Excel

Databases

QMS systems

Root cause analysis

Communication skills

Leadership

Detail-oriented

Education

Bachelor's degree or better

Tools

Excel

Databases

QMS systems

Reporting tools

Job description

Description

We are looking for a Lead Quality Assurance Technician to be responsible for assisting the Quality Assurance Manager with the day-to-day tasks of the quality program in the plant. The primary responsibility is to assure final products meet the company’s quality standards and adhere to customer specifications.

Wage: $22 - 28/hr, Highly DOE

Essential Duties And Tasks

• Build analytical and investigative skills within the QA team.
• Foster a culture of ownership, proactivity, and professional communication.
• Oversee operational SQF compliance, including audits, process adherence, and documentation.
• Identify gaps and elevate trends or issues to the Quality Manager.
• Serve as SQF-certified backup for the Quality Manager.
• Accurately enter quality complaints into the system.
• Gather all required information and documentation for investigations.
• Prepare cases for Quality Manager review, approval, or escalation.
• Lead operational aspects of investigations, including fact collection and coordination with department managers.
• Ensure investigations are fully documented.
• Escalate high-risk or complex cases to the Quality Manager for final decision-making or customer engagement.
• Partner with cross-functional teams to implement corrective and preventive actions.
• Track CAPAs from initiation to completion and verify effectiveness.
• Escalate complex or recurring issues to the Quality Manager.
• Monitor GMPs, process compliance, traceability, and operator-collected retains.
• Identify potential risks and quality gaps before they elevate.
• Analyze data and trends to anticipate issues and recommend improvements.
• Communicate professionally with QA Techs, operations, and leadership.
• Provide the Quality Manager with all information needed for strategic decision‑making.
• Act as the operational bridge between QA Techs and management.

Skills And Abilities

• Experience with SQF, GMPs, or BRC standards.
• Strong computer skills: Excel, databases, QMS systems, and basic reporting tools.
• Proven problem‑solving and investigative skills (root cause analysis, trend analysis).
• Excellent communication skills, both verbal and written.
• Leadership or supervisory experience — ability to coach and develop a team.
• Detail‑oriented, proactive, and able to prioritize tasks effectively.

Benefits

We offer a comprehensive and flexible benefits package designed to support your well‑being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance‑based incentives and retirement savings plans with company match
• Customisable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities
• A dynamic, inclusive work environment where your voice matters and your growth is supported

Qualifications

Education

• Bachelors or better

Experience

Required

• 3 years: QA/QC in Manufacturing or Food Environment

Preferred

• QA or Quality Team Lead
• SQF Level 2 Certification

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Category: Quality Full-Time