Quality Lab Supervisor

Printpack Inc; Grand Prairie (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Printpack Inc. is seeking a Quality Lab Supervisor to oversee quality control operations and lead a team of QA technicians. The role combines hands-on testing with supervisory duties to ensure product quality across all production processes.

You will manage testing schedules, review data, and drive corrective actions while ensuring compliance with customer specifications and industry standards. This position emphasizes continuous improvement and cross-functional collaboration.

Qualifications

Responsibilities

• Supervise, coach, and develop a team of QA Technicians IIs. Prioritize testing schedules and manage resource allocation.
• Review and validate test data and analysis performed by team members.
• Make go/no-go decisions for material releases and product approvals.
• Lead defect containment and coordinate corrective action responses.
• Maintain calibration programs and equipment maintenance schedules.
• Interface with Production and Support Staff on quality matters and report to management.

Job description

The Quality Lab Supervisor leads and oversees quality control operations while managing a team of Quality Assurance Techs who ensure product quality, regulatory compliance, and continuous improvement. This role combines hands-on technical expertise with supervisory responsibilities to maintain the highest quality standards across all production processes.

Job Responsibilities

Team Leadership & Management

Supervise, coach, and develop a team of QA Technicians IIs. Assign daily work activities, prioritize testing schedules, and manage resource allocation Conduct performance evaluations, provide feedback, and identify training needs Foster a culture of Printpack Core Values Foster Printpack Expectations of our Leaders

Quality Operations

Oversee hands-on testing of materials using various test equipment and analytical methods Review and validate test data and analysis performed by team members Make critical go/no-go decisions for material releases and product approvals Lead defect containment efforts and coordinate corrective action responses

Technical & Compliance Leadership

Maintain expertise in testing methodologies, equipment operation, and quality standards Ensure compliance with company policies, industry regulations, and customer specifications Oversee calibration programs and equipment maintenance schedules Serve as a technical escalation point for complex quality issues Lead investigations into product defects or process failures, implementing Corrective and Preventative Actions. Participate in internal/external audits to ensure adherence to regulatory standards.

Communication & Collaboration

Interface with Production, Support Staff, and other departments on quality matters Communicate test results, quality issues, and recommendations to management Participate in cross-functional teams for problem-solving and process improvements Maintain accurate records in computer systems and quality management software

Continuous Improvement

Lead and participate in safety programs and quality improvement initiatives Identify opportunities for process optimization and efficiency gains Drive root cause analysis and implement preventive measures Support the development and implementation of new testing procedures

Printpack is proudly an equal-opportunity employer. We are committed to creating an inclusive environment. Embracing diversity enhances our work culture and is vital to our success. We do not discriminate based on race, color, religion, sex (including pregnancy), national origin, gender identity, sexual orientation, marital/parental status, genetic information, age, national origin, ancestry, ethnicity, disability, marital status, military or veteran status or affiliation, or any other characteristic protected under applicable law.

To view your rights and government notices, please see the links below: Know Your Rights - Conozca sus Derechos - Your Rights Under USERRA (dol.gov) - FMLA - FMLA (Spanish) - Polygraph Protection - Right to Work - Right to Work (Spanish)

Printpack is committed to helping individuals with disabilities participate in the workforce and ensure equal opportunity to compete for jobs. If you need a reasonable accommodation to assist you with your application for employment or job search, please get in touch with us by sending an email to [e-mail]. Please include in your email a brief description of the accommodation you are requesting and the position for which you are interested in applying.

Printpack is one of the most innovative and progressive packaging companies in the world and it embodies the employee-centric values established by its founder, J. Erskine Love Jr. in 1956. Printpack’s competition can buy the same equipment and materials, but the difference has always been the people who walk their plant floors and stroll through their hallways. There is no question that Printpack’s associates are a major factor in why their customers have faithfully relied on the Printpack level of service for over 60 years.

Printpack offers a comprehensive benefits package designed to promote wellness and provide protection for its associates and their families. Some of their competitive benefits include medical coverage, dental coverage, life insurance, short-term and long-term disability, 401(k), matching gift program, employee assistance programs, educational assistance, and service awards.

The Printpack Statement of Philosophy reflects on a commitment to their associates and a belief that they should “provide opportunities for personal fulfillment and growth commensurate with each individual’s highest level of competence and degree of contribution.”

As an equal opportunity employer, Printpack remains focused on creating an inclusive environment. One that embraces diversity as an enhancement to their work culture and a vital contributor to their success.

Printpack is “Converting Vision into Value” for their associates, their community, their customers, and hopefully...for you.