Quality Improvement Specialist - Quality

choa; Atlanta (GA); On-site; USD 75,000 - 105,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Quality Improvement Specialist to support the execution of the Quality department’s vision and strategies. You will coordinate and facilitate quality improvement projects to deliver safe, efficient patient care and promote a safe hospital environment.

You will build SPC charts, develop educational materials, and collaborate with physicians and staff to drive system-wide improvements using Model for Improvement and Six Sigma methodologies.

Qualifications

• 3 years of related experience or Master’s degree; and 1 year of experience in Engineering, Quality or Patient Safety
• Experience participating in cross-functional teams
• Experience defining, collecting and analyzing data
• Experience applying problem solving approaches to identify and design solutions or interventions

Responsibilities

• Facilitates local or department level quality improvement opportunities.
• Builds and manages statistical process control charts to monitor and support improvement efforts.
• Supports the delivery of basic, intermediate, and advanced quality and patient safety training modules to leaders, staff, and physicians.
• Develops supporting educational materials that enhance the learning objectives related to process improvement and patient safety.
• Supports team in the facilitation and execution of system quality improvement projects.
• Collaborates with appropriate physicians, leaders, and staff to obtain, document, and validate information related to assigned projects.
• Coordinates patient safety initiatives including involvement in national collaboratives.
• Coordinates and completes assigned projects.
• Works collaboratively with internal and external resources.
• Evaluates and implements new initiatives that assist in the achievement of system goals.
• Maintains professional development by expanding knowledge base of methodologies and techniques including Model for Improvement, Statistical Process Control, Six Sigma, and Lean.

Skills

Quality improvement

Project management

Data analysis

Cross-functional teamwork

Communication skills

Education

Bachelor's degree in Engineering

Master’s degree preferred

Tools

Excel

Word

Office

Graphics software

Job description

Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

Variable

Shift End Time

Variable

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Supports and contributes to the execution of the Quality department’s vision and strategies by coordinating and facilitating quality improvement projects. Proactively supports efforts that ensure delivery of safe and efficient patient care and services and promotes a safe environment at Children's Healthcare of Atlanta.

Experience

• 3 years of related experience or Master’s degree; and 1 year of experience in
• Engineering, Quality or Patient Safety
• Experience participating in cross-functional teams
• Experience defining, collecting and analyzing data
• Experience applying problem solving approaches to identify and design solutions or interventions

Preferred Qualifications

• Bachelor’s degree in Industrial, Biomedical or Mechanical Engineering
• Master’s degree in Engineering, Healthcare, Business, or related field

Education

• Bachelor’s degree in engineering, science, or related field

Certification Summary

• Six Sigma Green Belt or Model for Improvement training within 1 year of employment

Knowledge, Skills, and Abilities

• Proven skills in project management to meet project deadlines
• Ability to support multiple assignments, shift priorities in accordance with need, and maintain confidentiality of sensitive information
• Strong written/oral communication and interpersonal skills
• Proficiency in Microsoft Excel, Word, and Office and graphics software

Job Responsibilities

• Facilitates local or department level quality improvement opportunities.
• Builds and manages statistical process control charts to monitor and support improvement efforts.
• Supports the delivery of basic, intermediate, and advanced quality and patient safety training modules to leaders, staff, and physicians.
• Develops supporting educational materials that enhance the learning objectives related to process improvement and patient safety.
• Supports team in the facilitation and execution of system quality improvement projects.
• Collaborates with appropriate physicians, leaders, and staff to obtain, document, and validate information related to assigned projects.
• Coordinates patient safety initiatives including involvement in national collaboratives.
• Coordinates and completes assigned projects.
• Works collaboratively with internal and external resources.
• Evaluates and implements new initiatives that assist in the achievement of system goals.
• Maintains professional development by expanding knowledge base of methodologies and techniques including Model for Improvement, Statistical Process Control, Six Sigma, and Lean.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Quality