Supply Chain Operational Excellence Specialist

choa; Atlanta (GA); On-site; USD 90,000 - 125,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Supply Chain Operational Excellence Specialist to advance quality and productivity across the department. You will develop scorecards, drive root-cause analysis, and translate findings into executive-ready presentations that inform strategic decisions.

The role requires 4+ years in quality or process improvement, project leadership, and strong communication. A Bachelor’s degree in engineering or business and Six Sigma or similar credentials are

Qualifications

• Bachelor’s degree in engineering, science, or related field.
• Bachelor’s degree in Industrial Engineering or Business Administration preferred.
• Six Sigma Green Belt or equivalent preferred.
• Project management experience beneficial.

Responsibilities

• Prioritize and implement key improvement opportunities across the supply chain operations value chain.
• Facilitate improvement activities using lean methods, value stream maps, SIPOC, RACI.
• Build and manage statistical process control charts to monitor improvements.
• Provide coaching as a lean subject matter expert to staff and leadership.
• Collaborate with supply chain operations and support functions to improve KPIs.
• Build coaching culture and provide individual coaching during transformation.
• Monitor progress and sustain gains through metric reviews with stakeholders.
• Collaborate with physicians, leaders, and staff to document and validate project information.
• Evaluate and implement new initiatives to support system goals.
• Maintain professional development in Model for Improvement, SPC, Six Sigma, and Lean.

Skills

Critical thinking

Process improvement

Verbal and written communication

Supervisory/mentoring

Microsoft Excel

Education

Bachelor’s degree in engineering or related field

Bachelor’s degree in Industrial Engineering or Business Administration

Master’s degree in Engineering, Healthcare, or Business

Tools

Excel

PowerPoint

Access

Visio

Job description

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).

Work Shift

Day

Work Day(s)

Monday-Friday

Shift Start Time

8:30 AM

Shift End Time

5:00 PM

Worker Sub-Type

Regular

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

The Supply Chain Operational Excellence Specialist contributes to the execution of the department vision and strategies by identifying and driving quality and productivity improvements. Develops, maintains, and provides departmental scorecards/visibility boards and associated action plans to leadership. Facilitates the identification of key measures, root cause analysis, data analysis, improvement opportunities and the implementation of such improvements. Supports the tracking, assessment and integration of improvement plans across Children’s. Translates results into easily understood presentations to support executive-level communications.

Experience

• 4 years of experience in quality, process improvement, industrial engineering, or business analysis
• Experience in project management
• Experience in leading teams and facilitating workshops from start to finish with measurable results and operational impact

Preferred Qualifications

• Bachelor’s degree in Industrial Engineering or Business Administration
• Master’s degree in Engineering, Healthcare, Business, or related field
• Experience with process improvement in a healthcare supply chain environment
• Six Sigma Green Belt or equivalent
• Project management experience

Education

• Bachelor’s degree in engineering, science, or related field

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Demonstrated critical thinking and process improvement skills
• Independent judgment and action skills to facilitate needed change in practice
• Strong verbal and written communication skills for one-on-one interaction and facilitating group discussions
• Self-starter with proven ability to organize and follow through multiple complex tasks and projects simultaneously
• Demonstrated supervisory, instruction, and/or mentoring skills
• Proficient in computer skills (e.g., Microsoft Word, PowerPoint, Access, Excel, Visio)
• Demonstrated statistical analysis skills

Job Responsibilities

• Prioritize and implement key improvement opportunities through identification of waste, inefficiencies, key process failures and weaknesses through the supply chain operations value chain.
• Facilitate improvement activities, utilizing lean methods, value stream maps, SIPOC, RACI and other problem-solving tools as needed to improve process maturity.
• Builds and manages statistical process control charts to monitor and support improvement efforts.
• Provides coaching and experience as a subject matter expert to others working with lean methodologies.
• Collaborates with all Children’s supply chain operations and support functions to improve their key performance indicators.
• Build a coaching culture and provide individual coaching to supply chain staff and leadership throughout the change and transformation process.
• Monitor improvement progress and sustain transformational gains over time through continued metric review and consultation with key stakeholders.
• Collaborates with appropriate physicians, leaders, and staff to obtain, document, and validate information related to assigned projects.
• Evaluates and implements new initiatives that assist in the achievement of system goals.
• Maintains professional development by expanding knowledge base of methodologies and techniques including Model for Improvement, Statistical Process Control, Six Sigma, and Lean.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1575 Northeast Expy NE

Job Family

Supply Chain