Quality Improvement Specialist

Dungarvin; Austin (TX); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Medical, Vision and Dental Insurance

Supplemental Insurance

HSA/Flex Spending

Pet Insurance

Life Insurance

401K with employer match

PTO

Growth and Development Opportunities

Employee Referral Program

Employee Assistance Program

Mileage reimbursement

National Brand Discounts

Tapcheck

Paid training and orientation

PTO Donation

Job summary

Dungarvin is seeking a Quality Improvement Specialist to join our mission-driven team. The role requires travel between Austin-area programs and occasional trips to other locations, supporting the delivery of person-centered services.

Starting pay is $50,900 per year, with comprehensive benefits including health, vision, dental, and 401(k) matching after one year. You will collaborate with Program Directors to ensure regulatory compliance, perform audits and incident investigations, and train

Qualifications

• Bachelor's degree in a human services or related field required.
• Minimum of 3 years of experience in the Human Services field, with at least two years in quality assurance.
• Strong analytical skills and ability to interpret complex data.
• Excellent communication, time management, and decision-making abilities.
• Valid driver’s license and access to a vehicle.

Responsibilities

• Assist with incident reports and investigations.
• Conduct site reviews/audits to ensure regulatory compliance.
• Run reports to verify medication/documentation completion.
• Identify areas for improvement and follow up.
• Provide training related to compliance and regulations.

Education

Bachelor's degree in human services or related field

Job description

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference – one person, one voice, one choice at a time!We encourage you to embrace this opportunity toimpactsomeone’s life!

Schedule: Monday-Friday 8am-5pm *Must have flexibility

Starting Pay: $50,900 yearly

Must be willing to travel around Austin and South Austin weekly, and to San Angelo and Big Spring quarterly (mileage reimbursement is provided).

• Medical, Vision and Dental Insurance for FT employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for FT employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match after one year of services
• PAID TIME OFF (PTO)for eligible employees
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• National Brand Discounts
• Tapcheck - access to 50% of your pay before payday
• PAID training and orientation

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, response and choice. Since 1976, we’ve been dedicated to meeting people where they are, working alongside them to provide person centered supports that allow people to live independently as possible. You’ll work directly with people in need of assistance, and/or living with intellectual or developmental disabilities, or other complex medical needs.

With services nationwide, our team is united by a shared commitment to making a real difference – one person, one voice, one choice at a time!We encourage you to embrace this opportunity toimpactsomeone’s life!

Schedule: Monday-Friday 8am-5pm *Must have flexibility

Starting Pay: $50,900 yearly

Must be willing to travel around Austin and South Austin weekly, and to San Angelo and Big Spring quarterly (mileage reimbursement is provided).

Perks/Benefits

• Medical, Vision and Dental Insurance for FT employees
• Supplemental Insurance
• Flex Spending and HSA Accounts for FT employees
• Pet Insurance
• Life Insurance for full-time employees
• 401 K plan with up to 3% employer match after one year of services
• PAID TIME OFF (PTO)for eligible employees
• PTO Donation
• Growth and Development Opportunities
• Employee Referral Program
• Employee Assistance Program
• Mileage reimbursement
• National Brand Discounts
• Tapcheck - access to 50% of your pay before payday
• PAID training and orientation

Job Description

What You Get To Do

The Quality Improvement Specialistmust be knowledgeable and up to date on rules and regulations affecting their assigned programs, and must work closely with and maintain excellent communication with the Program Director, Area director and State Director as part of a team approach to providing seamless quality service. The QIS works in the regional or area office and is expected to travel between programs, visiting each assigned program at least once per year or as directed.

Responsibilities include but are not limited

• Assisting with completing incident reports/investigations
• Site reviews/audits to ensure compliance
• Running reports to ensure completion of medication/documentation
• Recommend areas of improvement and follow up
• Training in various areas in relation to compliance/regulations

Qualifications

What Makes You A Great Fit

• Bachelor's degree in a human services or related field.
• Minimum of 3 years of experience working in the Human Services field, with at least two years of experience in quality assurance.
• Strong analytical skills, with the ability to build, review, and interpret complex data.
• Must be responsible, mature, flexible and have good decision-making time management and communication skills.
• Valid Driver's License and consistent access to a vehicle is required
• A successful background clearance is required as part of the onboarding/employment process
• Excellent communication and interpersonal skills, with the ability to effectively communicate findings and recommendations to a diverse audience.
• Knowledge of regulatory requirements related to IDD Supports, such as HIPAA, Licensing Requirements, and Person-Centered Service Provision.
• Ability to work independently and as part of a team, with excellent time management and organizational skills.

Additional Information

We believe in supporting not only those we serve but also each other, ensuring a collaborative and supportive work environment for all. Dungarvin is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, protected veteran status, disability, genetic information, national origin, age, gender identity, sexual orientation, or any legally protected status per federal and/or state law.

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