Quality Improvement & Operations Analyst I

State of Florida; West Palm Beach (FL); On-site; USD 41,000 - 50,000; Full time

Job summary

State of Florida agency seeks a Government Operations Consultant I to support the CHD’s PMQI and quality improvement initiatives. You will assist in coordinating trainings for program managers, supervisors and directors, and help prepare training materials.

Responsibilities include tracking project progress with data analysis, maintaining the QI calendar, and ensuring documentation aligns with state standards and PHAB accreditation requirements.

Qualifications

• Experience with data collection, analysis, and reporting to support quality initiatives.
• Knowledge of PMQI/QA processes and performance improvement planning.
• Ability to coordinate trainings and track progress across teams.
• Strong written and verbal communication for stakeholders and leadership.

Responsibilities

• Develop, implement, and track the CHD’s PMQI and quality improvement activities.
• Coordinate QI trainings for program managers, supervisors and directors.
• Prepare training materials and handouts; track progress and certificates.
• Monitor data and support decision-making with analysis and reporting.
• Maintain and update QI SharePoint site and calendar.

Skills

Data analysis

Quality improvement

Project coordination

Communication skills

Data reporting

Research methods

Tools

Microsoft Publisher

Microsoft Visio

Adobe Acrobat

Adobe Captivate

SharePoint

Job description

State of Florida agency seeks a Government Operations Consultant I to support the CHD’s PMQI and quality improvement initiatives. You will assist in coordinating trainings for program managers, supervisors and directors, and help prepare training materials.

Responsibilities include tracking project progress with data analysis, maintaining the QI calendar, and ensuring documentation aligns with state standards and PHAB accreditation requirements.