Quality Improvement Lead - Home Health & Hospice

Trinity Health At Home; Oak Brook (IL); On-site; USD 85,000 - 105,000; Full time

Job summary

Trinity Home Health Services seeks a Quality Management Specialist to partner with home care and hospice leaders to drive clinical excellence and regulatory compliance. You will monitor quality metrics, support QAPI initiatives, and coordinate education for clinicians to ensure documentation accuracy and patient-centered care.

The role emphasizes analytics, action planning, and collaboration across interdisciplinary teams, with occasional travel to agencies as needed.

Qualifications

• RN or Therapist license from the applicable State Board.
• Bachelor's degree or equivalent professional experience.
• Four years of home health and/or hospice experience.
• Experience serving on committees or participating in leadership activities.
• Strong interpersonal, communication, and relationship-building skills.
• Knowledge of quality improvement principles, data collection, and performance analysis.
• Valid driver's license and reliable transportation.
• Proficiency with electronic medical records and EMR systems.
• Ability to adapt to changing priorities and work independently.
• Demonstrated ability to drive results and maintain accountability.
• Ability to support the mission, vision, and values of the organization.

Responsibilities

• Lead and support quality assurance, performance improvement (QAPI), and process improvement initiatives.
• Analyze quality data, publicly reported outcomes, patient satisfaction results, and operational metrics to identify opportunities for improvement.
• Develop, implement, and evaluate action plans focused on achieving top-decile outcomes, regulatory compliance, and strategic goals.
• Conduct quality audits, clinical record reviews, and workflow assessments to promote documentation accuracy and patient-centered care.
• Ensure compliance with federal, state, accreditation, and payer requirements.
• Support agency survey readiness efforts and assist with accreditation activities.
• Monitor documentation practices and provide recommendations to strengthen compliance and quality performance.
• Participate in regulatory reviews, payer audits, and corrective action planning as needed.
• Provide education, mentoring, and consultation to agency leaders and clinical staff regarding quality standards, documentation requirements, and best practices.
• Support ongoing competency development through in-service education and quality-focused training initiatives.
• Serve as a resource for clinical documentation, OASIS accuracy, and quality improvement processes.
• Monitor and report key quality indicators, patient satisfaction scores, and publicly reported outcomes.
• Prepare monthly, quarterly, and annual quality reports and presentations.
• Utilize EMR reporting tools and quality software to identify trends and support continuous improvement initiatives.
• Lead organizational quality meetings and participate in interdisciplinary committees.
• Collaborate with agency leadership, clinicians, risk management, infection prevention, and operational teams to achieve organizational goals.
• Support a culture of accountability, teamwork, and patient-centered care.

Skills

Quality improvement

Regulatory compliance

Data analysis

Education & mentoring

Communication

OASIS knowledge

Education

RN or Therapist license

Bachelor’s degree or equivalent

OASIS Certification within 6 months

Job description

Trinity Home Health Services seeks a Quality Management Specialist to partner with home care and hospice leaders to drive clinical excellence and regulatory compliance. You will monitor quality metrics, support QAPI initiatives, and coordinate education for clinicians to ensure documentation accuracy and patient-centered care.

The role emphasizes analytics, action planning, and collaboration across interdisciplinary teams, with occasional travel to agencies as needed.