Quality Improvement Coordinator

LSMA Management Inc; San Bernardino (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

LSMA Management Inc is seeking a Quality Improvement (QI) Coordinator to support the Quality Improvement department. The role involves administrative, analytical, and operational tasks that contribute to compliance, quality outcomes, and performance improvement initiatives.

You will assist with data collection, reporting, and cross‑functional project coordination to ensure alignment with regulatory and internal standards.

Qualifications

• High School diploma is required.
• Coursework or certifications in healthcare administration, quality improvement, or related field preferred.
• QI-related certifications (e.g. Lean Six Sigma Yellow Belt) are preferred but not required.

Responsibilities

• Assist with data collection and reporting for quality improvement initiatives.
• Coordinate QI activities and projects.
• Support interdepartmental communication to align with regulatory standards.
• Perform administrative and analytical tasks to ensure compliance.

Skills

Organization

Time management

Communication

Attention to detail

Multitasking

Independence

Team collaboration

Confidentiality

MS Office

Education

High School diploma

Healthcare administration / quality improvement coursework

Tools

Word

Excel

Outlook

Access

PowerPoint

Job description

JOB SUMMARY

The Quality Improvement (QI) Coordinator supports the Quality Improvement department by performing administrative, analytical, and operational tasks that contribute to organizational compliance, quality outcomes, and performance improvement initiatives. This role assists with data collection, reporting, project coordination, QI activities, and interdepartmental communication to ensure alignment with regulatory, accreditation, and internal performance standards.

Requirements

MINIMUM & PREFERRED QUALIFICATIONS

Education/Training

• Minimum: High School diploma or equivalent required.
• Preferred: Coursework or certification in healthcare administration, quality improvement, or related field.

Experience

• Minimum: General office or administrative experience. Computer proficiency and experience using Microsoft Office (Word, Excel, Outlook, Access, PowerPoint).
• Preferred: Experience in healthcare, managed care (HMO), utilization management, or quality improvement. Experience supporting projects or data tracking.
• Any combination of educational and work experience that would be equivalent to the stated minimum requirements would qualify for consideration of this position.

Certification(s)

• Typing proficiency at 40 words per minute (with accuracy).
• QI-related certifications (e.g. Lean Six Sigma Yellow Belt) are preferred but not required.

Skills, Knowledge & Abilities

• Strong organizational and time-management skills.
• Ability to manage multiple tasks with accuracy and attention to detail.
• Strong written and verbal communication abilities.
• Knowledge of office equipment (fax, printer, coper, scanners, etc.).
• Ability to work independently and collaboratively.
• Flexibility, adaptability, and professionalism in a fast-paced environment.

PHYSICAL, MENTAL & ENVIRONMENTAL REQUIREMENTS

The physical, mental, and environmental demands described here are representative of those required to successfully perform the essential functions of this job. This role primarily involves computer-based work, with sitting required for most of the workday. Light physical activity is occasionally needed, including standing, walking, and lifting items up to 20 pounds. The position also requires routine mobility tasks such as bending, reaching, squatting, and climbing stairs multiple times per day. Work is performed in a typical office environment with moderate noise levels. The role requires strong focus, the ability to multitask, meet deadlines, and maintain confidentiality and attention to detail.

PAY RANGE

$26.00 - $29.00 / hourly