Quality Improvement & Compliance Coordinator

Socket.dev; Belleville (IL); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Generous Paid Time Off

Paid training

Health Insurance

Dental and Vision

Life insurance

403(b) with company contribution 5%

Tuition reimbursement

Job summary

Caritas Family Solutions is seeking a Quality Improvement Coordinator to bolster the PQI team with planning, data management, and reporting. This role provides essential support for quality assurance, compliance, and performance measurement across departments.

The position is full-time and nonexempt, reporting to the Department Director. Starting compensation is $55,000 annually with comprehensive benefits and growth opportunities within a mission-driven organization.

Qualifications

• Minimum of three years of administrative experience.
• Experience supporting quality improvement, compliance, reporting, or administrative operations.
• Degree and experience may be considered in combination.

Responsibilities

• Perform manual data entry for surveys, client outcome measures, and record review activities when data cannot be collected electronically.
• Upload, organize, label, and maintain compliance and quality-related documentation.
• Provide administrative support to Quality Improvement, Safety & Risk, and other quality-related committees.
• Coordinate policy review cycles and manage policy uploads within designated systems.
• Generate routine compliance, quality, training, audit, and performance reports.
• Maintain quality dashboards, databases, and tracking tools to ensure information is accurate and current.
• Assist with performance dashboards, scorecards, Quality Improvement Plan reporting, and organizational fact sheets.
• Support quality improvement initiatives, KPI tracking, outcome measurement, and continuous improvement efforts.
• Analyze and report trends related to compliance concerns, incidents, and risk management indicators.
• Support quality assurance, reporting, and data integrity activities within the electronic health record system.
• Coordinate legal holds, records requests, subpoenas, and other information requests.
• Build collaborative relationships across departments to promote a culture of quality, compliance, accountability, and continuous improvement.
• Perform additional duties as assigned.

Skills

Active listening

Critical thinking

Reading comprehension

Written communication

Verbal communication

English language

Time management

Organizational skills

Education

High school diploma

Associate degree in Administration

Tools

Microsoft Excel

Outlook

PowerPoint

Word

Teams

Database software

Job description

Caritas Family Solutions is seeking a Quality Improvement Coordinator to bolster the PQI team with planning, data management, and reporting. This role provides essential support for quality assurance, compliance, and performance measurement across departments.

The position is full-time and nonexempt, reporting to the Department Director. Starting compensation is $55,000 annually with comprehensive benefits and growth opportunities within a mission-driven organization.