Director, Quality & Performance Improvement

aah; New Jersey; On-site; USD 81,000 - 122,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance

Retirement plans

Job summary

Advocate Health is seeking a senior leader to direct site clinical and administrative QA functions under the ISO9001 framework in the Enterprise Corporate - Quality WI Region. You will drive performance improvement, oversee external surveys, and manage peer review and contract programs while guiding HR, budgeting, and policy adherence.

The role requires a Bachelor’s in healthcare, a Master’s preferred, and roughly seven years in quality improvement with leadership experience, including

Qualifications

• Advanced knowledge of quality improvement methodologies (i.e. Lean, Six Sigma).
• Analytical and statistical skills.
• Clinical knowledge of care processes.
• Proficiency with MS Office.
• Facilitation skills; excellent verbal and written communication skills.
• Proficiency with change management.
• Proficiency with project management.

Responsibilities

• Directs, organizes, and plans the site clinical and administrative functions of the ISO9001 Quality Management System, including committees.
• Monitors performance improvement activity aligned with safety and health outcomes priorities.
• Leads external agency visits, accreditation surveys, and state surveys.
• Represents management for DNV and ISO surveys.
• Oversees peer review programs including OPPE/FPPE processes.
• Manages contract oversight, logs, and evaluation.
• Oversees document management programs including policies and scope of service.
• Performs HR tasks including interviewing, promotions, staff development, performance evaluations, and morale.
• Develops operating and capital budgets and controls expenditures.
• Ensures compliance with ethical conduct policies and applicable laws.

Skills

Quality Improvement

Lean Six Sigma

Analytical Skills

Clinical knowledge

MS Office

Facilitation

Change Management

Project Management

Education

Bachelor’s degree in healthcare

Master's degree preferred

Tools

MS Office

Job description

Advocate Health is seeking a senior leader to direct site clinical and administrative QA functions under the ISO9001 framework in the Enterprise Corporate - Quality WI Region. You will drive performance improvement, oversee external surveys, and manage peer review and contract programs while guiding HR, budgeting, and policy adherence.

The role requires a Bachelor’s in healthcare, a Master’s preferred, and roughly seven years in quality improvement with leadership experience, including