Quality Excellence Manager – QMS, Audits & CI

Michael Page; Lexington (MA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Hybrid flexibility

Competitive benefits

Job summary

Michael Page is recruiting a Quality Manager to lead quality excellence at a large-scale manufacturing facility in Massachusetts. You will guide the QMS, drive continuous improvement, and partner with Operations, Engineering, and Supply Chain to reduce risk and improve customer satisfaction.

The role demands 8+ years of quality leadership, strong problem-solving abilities, and hands-on experience with CAPA, PFMEA, and PPAP/FAI. Hybrid work and competitive benefits are offered.

Qualifications

• Bachelor's degree in Engineering or related technical discipline.
• 8+ years of quality leadership experience in manufacturing.
• Strong expertise in QMS, audits, corrective actions, and CI methodologies.
• Hands-on experience with CAPA, PFMEA, Control Plans, SPC, MSA, PPAP/FAI, MRB.
• Proven ability to lead teams and drive results across complex operations.
• Strong analytical, problem-solving, and stakeholder management skills.
• Familiarity with ERP systems and data analysis tools.

Responsibilities

• Lead the site's Quality Management System (QMS) ensuring ISO 9001, AS9100, IATF 16949 compliance where applicable.
• Drive quality initiatives across manufacturing including inspection, testing, NCR management, and MRB activities.
• Oversee internal, customer, and third-party audits with timely resolution of findings and corrective actions.
• Champion continuous improvement through KPI analysis and cost-of-quality reduction.
• Lead root cause investigations using 8D, A3, 5-Why, and Fishbone analyses.
• Partner with Operations, Engineering, Supply Chain, and Lean teams to improve performance and product quality.
• Manage supplier and customer quality interactions and overall risk mitigation.
• Develop and mentor a team of quality professionals fostering accountability and data-driven decisions.

Skills

Quality management

Audits

CAPA

PFMEA

Control plans

SPC

MSA

PPAP/FAI

MRB processes

Stakeholder management

Data analysis

Education

Bachelor's degree in Engineering or related field

Tools

ERP systems

Microsoft 365

Manufacturing data analysis tools

Job description

Michael Page is recruiting a Quality Manager to lead quality excellence at a large-scale manufacturing facility in Massachusetts. You will guide the QMS, drive continuous improvement, and partner with Operations, Engineering, and Supply Chain to reduce risk and improve customer satisfaction.

The role demands 8+ years of quality leadership, strong problem-solving abilities, and hands-on experience with CAPA, PFMEA, and PPAP/FAI. Hybrid work and competitive benefits are offered.