Quality Engineer Technician III

NIDEC Defense Group; Missouri; Hybrid; USD 65,000 - 95,000; Full time

Job summary

NIDEC Defense Group is seeking a Quality Engineer Technician III to lead product failure analysis, support customer issue resolution, and drive continuous improvement initiatives across Corporate Quality, Engineering, Operations, Plant Quality, and Sales.

This role provides technical expertise, data analysis, and advanced troubleshooting support while collaborating with cross-functional teams to resolve quality issues and improve product reliability.

Qualifications

• Associate degree in a technical field or equivalent combination of education and relevant work experience.
• 5+ years of experience in manufacturing, quality, engineering technician, or related environment.
• Experience conducting product failure analysis, quality investigations, and data analysis.

Responsibilities

• Lead motor teardown failure analysis on field and production returns to identify root causes.
• Document and communicate findings to Corporate and Plant Quality teams and support corrective actions.
• Provide technical support and troubleshooting assistance for quality-related issues.
• Collect, analyze, and interpret quality and reliability data to support improvement initiatives.
• Support reliability testing and validation activities for new and existing products.

Skills

Root cause analysis

Troubleshooting

Measurement systems

Electrical schematics

Education

Associate degree in a technical field

Tools

Microsoft Office

Excel

Job description

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world’s and people’s tomorrows; the world’s first, the world’s best technologies and products; we will continue our part in creating a better society.

Job Summary

The Quality Engineer Technician III is an experienced quality professional responsible for leading product failure analysis, supporting customer issue resolution, and driving continuous improvement initiatives. This role serves as a key resource between Corporate Quality, Engineering, Operations, Plant Quality, and Sales, providing technical expertise, data analysis, and advanced troubleshooting support.

Job Description

Key Responsibilities

• Lead motor teardown failure analysis on field and production returns to identify root causes.
• Document and communicate findings to Corporate and Plant Quality teams and support corrective actions.
• Provide technical support and troubleshooting assistance for quality-related issues.
• Collect, analyze, and interpret quality and reliability data to support improvement initiatives.
• Support reliability testing and validation activities for new and existing products.
• Coordinate testing requests with the Nidec Motor Technology Center and other laboratories.
• Assist with customer complaint investigations and resolution activities.
• Prepare and coordinate shipment of samples, returned products, and testing materials.
• Track project status, priorities, and response times to support customer and internal needs.
• Provide guidance and mentorship to less experienced technicians as needed.
• Conduct visits to customer sites and perform analysis of motor line issues.
• Maintain database of motor teardown analysis and generate periodic reports

Knowledge, Skills, and Abilities

• Advanced knowledge of inspection techniques, measurement systems, and test equipment.
• Ability to read and interpret mechanical drawings, specifications, and electrical schematics.
• Strong troubleshooting, root cause analysis, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Self-motivated and capable of working independently and within cross-functional teams.
• Proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
• Occasional travel may be required.

Education

• Associate degree in a technical field or equivalent combination of education and relevant work experience.

Experience

• 5+ years of experience in a manufacturing, quality, engineering technician, or related environment.
• Experience conducting product failure analysis, quality investigations, and data analysis.
• Experience supporting continuous improvement and corrective action initiatives preferred.

Equal Employment Opportunity and Affineative Action at Nidec

Nidec is an Equal Employment Opportunity (EEO) and Affineative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.