Quality Engineer - Site Call Management

Rolls-Royce; Mankato (MN); On-site; USD 73,120 - 118,820; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) retirement savings plan with company match

Tuition reimbursement

Job summary

Rolls Royce is looking for a Quality Engineer in Mankato, MN. This role involves investigating product quality concerns, creating Quality Notifications in SAP, and compiling monthly reports to summarize site call quality issues. A Bachelor's degree in Mechanical or Electrical Engineering or equivalent experience is required.

The position offers a comprehensive benefits package, including health insurance, a 401(k) plan, and paid time off, all aimed at ensuring employee well-being and satisfaction.

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering plus 3 years quality experience, or 7 years quality experience.
• Good knowledge of engineering principles applied to internal combustion engines.
• Strong knowledge of geometric tolerancing and related gauges.

Responsibilities

• Investigate product quality concerns from datacenter sites.
• Create Quality Notifications in SAP to document issues.
• Compile monthly reports to summarize quality issues.

Skills

Quality experience with large industrial equipment

Mechanical or Electrical Engineering

Data analysis for improvement projects

Knowledge of quality control processes

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

SAP

Gauge and test equipment

Job description

Title: Quality Engineer - Site Call Management

Pioneer the next generation of innovation. Join us and you'll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for its brilliance.

Position Summary

This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). This includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests and compiling monthly reports.

Key Accountabilities

• Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
• Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
• Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
• Compile Quality Alerts and issue within the company as needed.
• Compile monthly reports to summarize site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
• Keep management abreast of progress, developments, and pending problems.

Basic Requirements

• Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
• Bachelor's degree in Mechanical or Electrical Engineering plus 3 years quality experience with large industrial equipment or 7 years quality engineering experience with large industrial equipment.

Preferred Qualifications

• Good knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
• Good knowledge of quality control, raw materials, manufacturing processes, costs, and other techniques for maximizing the effective manufacture of engines.
• Familiar with plant operations and equipment.
• Knowledge of Rolls‑Royce Solutions components and products.
• Strong knowledge of internal combustion engine performance requirements.
• Working knowledge of gauge and test equipment.
• Strong knowledge of geometric tolerating and related gauges.
• Self‑starter possessing strong initiative and teamwork.

Benefits

Rolls‑Royce provides a comprehensive and competitive Total Rewards package that includes base pay and a discretionary bonus plan. Eligible employees may have the opportunity to enroll in other benefits, including health, dental, vision, disability, life and accidental death & dismemberment insurance; a flexible spending account; a health savings account; a 401(k) retirement savings plan with a company match; Employee Assistance Program; Paid Time Off; certain paid holidays; paid parental and family care leave; tuition reimbursement; and a long‑term incentive plan. The options available to an employee may vary depending on eligibility factors such as date of hire and employment type.

Equal Opportunity Employment

Rolls‑Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Job Details

Pay Range: $73,120 - $118,820 annually

Location: Mankato, MN