Quality Engineer - Site Call Management

Rolls-Royce plc; Mankato (MN); On-site; USD 73,120 - 118,820; Full time

Benefits offered by this job

Health and dental insurance

401(k) with company match

Paid Time Off

Tuition reimbursement

Flexible spending account

Job summary

Rolls-Royce plc is seeking a Quality Engineer in Mankato, MN to manage product quality concerns and support site handovers. This role involves investigating quality issues, creating notifications, and compiling reports to ensure engineering standards are met.

The ideal candidate must possess a Bachelor's degree in Mechanical or Electrical Engineering and have extensive experience with industrial equipment. Benefits include health insurance, a 401(k) plan with company match, and paid time off.

Qualifications

• At least 3 years experience in quality or 7 years in quality engineering with large industrial equipment.
• Authorized to work for any employer in the U.S. without sponsorship.

Responsibilities

• Investigate site call quality issues.
• Create Quality Notifications in SAP.
• Compile monthly reports on quality issues.
• Provide feedback to management on quality concerns.

Skills

Engineering principles application

Quality control knowledge

Teamwork

Data analysis

Education

Bachelor's degree in Mechanical or Electrical Engineering

Tools

SAP

Gauge and test equipment

Job description

Quality Engineer – Site Call Management

Position Summary: This position is responsible for investigating product quality concerns from datacenter sites (primarily prior to site hand-over to customer). It includes investigating issues, creating quality notifications, issuing QM Orders to support rework, issuing corrective action requests, and compiling monthly reports.

Key Accountabilities

• Investigate site call quality issues received from datacenter sites to determine whether complaints are valid.
• Create Quality Notifications in SAP to document the issues and generate QM Orders where rework is required.
• Conduct investigations to determine which departments are responsible for causing discrepancies at site and issue corrective action requests.
• Compile Quality Alerts and issue within the company as needed.
• Compile monthly reports to summarize site call quality issues at data center sites.
• Use data analysis to identify improvement projects.
• Participate as a team member in problem solving exercises.
• Provide accurate and timely feedback and data to Key Account Quality and management regarding the status of priority topics and quality concerns.
• Keep management abreast of progress, developments, and pending problems.

Basic Requirements

• Applicants must be authorized to work for any employer in the U.S. without sponsorship.
• Unable to sponsor or take over sponsorship of an employment Visa at this time.
• Bachelor’s degree in Mechanical or Electrical Engineering.
• Minimum of 3 years quality experience with large industrial equipment, or 7 years quality engineering experience with large industrial equipment.

Preferred Qualifications

• Good knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the production of internal combustion engines.
• Good knowledge of quality control, raw materials, manufacturing processes, costs, and techniques for maximizing effective manufacture of engines.
• Familiarity with plant operations and equipment.
• Knowledge of Rolls‑Royce Solutions components and products.
• Strong knowledge of internal combustion engine performance requirements.
• Working knowledge of gauge and test equipment.
• Strong knowledge of geometric tolerancing and related gauges.
• Self‑starter possessing strong initiative and teamwork.

Equal Opportunity Statement

Rolls‑Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Benefits

• Base pay and a discretionary bonus plan.
• Health, dental, vision, disability, life and accidental death & dismemberment insurance.
• Flexible spending account.
• Health savings account.
• 401(k) retirement savings plan with company match.
• Employee Assistance Program.
• Paid Time Off.
• Paid holidays.
• Paid parental and family care leave.
• Tuition reimbursement.
• Long‑term incentive plan.

Job Details

Location: Mankato, MN

Job Posting Date: 02 Jun 2026

Pay Range: $73,120 - $118,820 annually