Quality Engineer — Onsite, Root-Cause & Process Lead

Actalent; Jackson (MI); On-site; USD 4,636,000 - 4,968,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Paid Time Off

Job summary

Actalent is seeking a Quality Engineer to serve as the sole engineer in the quality department, partnering with two inspectors to ensure product conformity across turf care seating assembly and heavy industrial lines. You will interpret blueprints, validate parts against specs, and own corrective actions from issue identification through resolution.

Collaborate with Manufacturing Engineers to update work instructions, lead root cause investigations, and communicate with customers and overseas

Qualifications

• Bachelor's degree or 35 years of experience in a relevant field to offset the degree requirement.
• At least 1 year of experience in a quality position within a manufacturing environment.
• Strong ability to read and interpret blueprints and technical drawings.
• Proficiency with precision measuring tools, including micrometers, calipers, comparators, gauges.
• Experience with root cause analysis methodologies, including use of Fishbone Diagrams and 5 Whys.
• Understanding of PFMEAs and control plans within a manufacturing setting.
• Ability to manage multiple projects simultaneously and complete tasks in a timely and organized manner.
• Comfort communicating with suppliers and customers about quality issues and corrective actions.
• Ability to work both at a desk and on the production floor, spending at least 25% of time on the floor supporting quality activities.

Responsibilities

• Serve as the sole Quality Engineer in the quality department and collaborate closely with two inspectors to maintain and improve product quality.
• Review and interpret blueprints to determine whether parts meet all specified requirements and tolerances.
• Create, update, and refine work instructions with Manufacturing Engineers, recommending changes when processes or documentation do not appear correct.
• Develop, review, and maintain PFMEAs and control plans to support robust quality processes.
• Lead root cause investigations for quality issues using structured problem-solving tools such as Fishbone Diagrams and 5 Whys.
• Own quality issues and corrective actions from identification through closure, ensuring accurate documentation and record-keeping.
• Communicate directly with customers to discuss quality concerns, walk through findings, and present corrective actions and preventive measures.
• Engage with overseas suppliers and domestic customers to address product quality issues, clarify requirements, and drive resolution of nonconformances.
• Spend at least 25% of working time on the production floor to observe processes, inspect parts, and support operators and inspectors with quality-related questions.
• Use precision measuring tools such as micrometers, calipers, comparators, and gauges to verify part dimensions and confirm compliance with print specifications.
• Manage multiple quality projects and initiatives simultaneously, prioritizing tasks and meeting deadlines in a fast-paced manufacturing environment.
• Support quality across both turf care seating assembly and heavy industrial products, adapting to different mechanical and assembly-focused processes.
• Update PFMEAs and control plans as needed based on new findings, process changes, or corrective actions.
• Assist in writing and improving work instructions to ensure clarity, consistency, and alignment with quality standards.
• Stay beyond normal working hours on occasion when significant quality issues arise, helping to investigate and resolve problems as needed.

Skills

Blueprint reading

Root cause analysis

PFMEA & control plans

Multi-project management

Floor support on quality

Customer/supplier communication

Attention to detail

Documentation & records

Quality problem solving

Education

Bachelor's degree in a relevant field

Tools

Micrometers

Calipers

Gauges

Comparators

Job description

Actalent is seeking a Quality Engineer to serve as the sole engineer in the quality department, partnering with two inspectors to ensure product conformity across turf care seating assembly and heavy industrial lines. You will interpret blueprints, validate parts against specs, and own corrective actions from issue identification through resolution.

Collaborate with Manufacturing Engineers to update work instructions, lead root cause investigations, and communicate with customers and overseas