Quality Engineer: NCMR, RCA & Process Improvement

Henkel; Bay Point (CA); On-site; USD 73,000 - 107,000; Full time

Benefits offered by this job

Health Insurance

Work-Life Balance

401(k) matching

Parental leave

Tuition reimbursement

Job summary

Henkel is seeking a Quality Engineer to own NCMR processes, drive root-cause analyses, and coordinate investigations across manufacturing and engineering teams. You will monitor quality metrics, suggest improvements, and help implement ISO 9001 compliant systems.

Requirements include a Bachelor’s degree in Engineering and 2+ years in a manufacturing quality role. Travel willingness is desirable; SAP and Microsoft Office proficiency is expected.

Qualifications

• Bachelor’s degree in Engineering required.
• 2+ years of quality experience in manufacturing, aerospace, automotive, or related environment.
• Experience with material review board and NCMR coordination.
• Experience with ISO 9001 and other quality/safety systems.
• Proven problem-solving using 8D, root cause analysis, CAPA, and data‑driven decisions.

Responsibilities

• Lead NCMR process including containment, disposition decisions, investigation coordination, and timely closure of actions.
• Lead quality issue resolution through root cause analysis, 8D investigations, corrective actions, and verification of effectiveness.
• Monitor, analyze, and report quality performance metrics, identifying trends and opportunities.
• Develop, maintain, and improve quality systems, policies, procedures, and work instructions.
• Partner with manufacturing, engineering, and technical teams to resolve quality issues and implement improvements.
• Provide training and guidance on quality systems and processes, supporting customer requests and strategic initiatives.

Skills

NCMR coordination

Quality systems

ISO 9001

CAPA

8D

Root cause analysis

Data-driven decisions

Communication

Project management

Leadership

SAP

Microsoft Office

Education

Bachelor’s degree in Engineering

Tools

Quality management tools

Job description

Henkel is seeking a Quality Engineer to own NCMR processes, drive root-cause analyses, and coordinate investigations across manufacturing and engineering teams. You will monitor quality metrics, suggest improvements, and help implement ISO 9001 compliant systems.

Requirements include a Bachelor’s degree in Engineering and 2+ years in a manufacturing quality role. Travel willingness is desirable; SAP and Microsoft Office proficiency is expected.