Quality Engineer, Customer Quality

Jobtailor; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

Jobtailor is seeking a Manufacturing Quality Engineer to lead root-cause investigations, drive corrective actions, and support shop-floor quality improvements across extrusion, painting, and fabrication processes.

On the production floor, you will collaborate with operators and cross-functional teams to resolve issues, standardize best practices, and ensure PPAP and quality compliance.

Qualifications

• Bachelor’s degree in engineering or related field (required).
• At least 4 years of professional experience in manufacturing quality engineering (required).
• Experience with PPAP (Production Part Approval Process) (preferred).
• Experience working with a tier 1 automotive supplier (preferred).
• Experience using PC-DMIS CMM (preferred).

Responsibilities

• Lead and support investigations into customer complaints, identify root causes, coordinate containment activities, and implement corrective actions.
• Use data analysis, visual inspections, and reported concerns to identify internal product and process issues.
• Coordinate short- and long-term resolutions with involved team members.
• Collaborate with team members on dispositioning suspect materials and provide rationale and guidance.
• Work on the shop floor with operators to integrate quality thinking and foster local problem-solving.
• Lead and support manufacturing projects that improve product quality, equipment efficiency, workplace environment, and daily tasks.
• Organize and oversee internal product and process trials on the shop floor.
• Use operator feedback and site resources to identify and resolve issues.
• Teach and coach shop floor personnel and share technical knowledge and reactionary logic.
• Develop deeper technical expertise in extrusion, painting, and fabrication.
• Benchmark and standardize best practices with colleagues across the organization.
• Uphold quality compliance and ethical behavior, and coach direct reports on compliance and ethical practices

Skills

Root Cause Analysis

Manufacturing Quality Engineering

PPAP

PC-DMIS CMM

Extrusion, Painting, and Fabrication

Education

Bachelor's degree in engineering or related field

Tools

PC-DMIS CMM

Job description

• Lead and support investigations into customer complaints, identify root causes, coordinate containment activities, and implement corrective actions
• Use data analysis, visual inspections, and reported concerns to identify internal product and process issues
• Coordinate short- and long-term resolutions with involved team members
• Collaborate with team members on dispositioning suspect materials and provide rationale and guidance
• Work on the shop floor with operators to integrate quality thinking and foster local problem-solving
• Lead and support manufacturing projects that improve product quality, equipment efficiency, workplace environment, and daily tasks
• Organize and oversee internal product and process trials on the shop floor
• Use operator feedback and site resources to identify and resolve issues
• Teach and coach shop floor personnel and share technical knowledge and reactionary logic
• Develop deeper technical expertise in extrusion, painting, and fabrication
• Benchmark and standardize best practices with colleagues across the organization
• Uphold quality compliance and ethical behavior, and coach direct reports on compliance and ethical practices

Requirements

• Bachelor’s degree in engineering or related field (required)
• At least 4 years of professional experience in manufacturing quality engineering (required)
• Experience with PPAP (Production Part Approval Process) (preferred)
• Experience working with a tier 1 automotive supplier (preferred)
• Experience using PC-DMIS CMM (preferred)

Core Competencies

Demonstrates expertise in manufacturing quality engineering, focusing on root cause analysis, corrective actions, and compliance. Proficient in leading projects that enhance product quality and operational efficiency while fostering a culture of quality on the shop floor.

Highest-signal resume keywords

• Manufacturing Quality Engineering
• Root Cause Analysis
• PPAP (Production Part Approval Process)
• PC-DMIS CMM
• Extrusion, Painting, and Fabrication

ATS Optimization Keywords

Hard Skills

• Data Analysis
• Quality Compliance
• Corrective Actions
• Process Improvement
• Technical Knowledge

Soft Skills

• Collaboration
• Coaching
• Problem-Solving
• Communication

Industry Keywords

• Tier 1 Automotive Supplier
• Best Practices
• Manufacturing Projects
• Shop Floor Operations

Tools & Technologies

• PC-DMIS CMM