Quality Engineer 2: Customer-Facing Quality & Launch

DENSO; Statesville (NC); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Company Match

Vacation/PTO and 13 Paid Holidays

Bonus Program

Life Insurance

Employee Assistance Program

Job summary

DENSO in North America is seeking a Quality Engineer 2 to promptly resolve customer quality issues and ensure top-tier service during mass production, new model launches, and design change management.

You will act as a liaison between customers, suppliers and manufacturing, perform internal audits (IATF 16949, ISO 9001), support PFMEA and problem solving, and prepare ISIR/PSO documentation.

Qualifications

• Bachelor's degree in engineering or related field.
• 2-5+ years of relevant experience.

Responsibilities

• Maintain good relations with customers/suppliers/manufacturing including good communications and transfer of information.
• Maintain routine customer/supplier visits as needed.
• Perform internal quality audits (i.e. IATF 16949, ISO 9001, Process State, PSO).
• Provide assistance for associates in areas of quality improvement (i.e. SPC, measuring problem solving, etc.)
• Provide support for new product, new/revised drawings, design changes, manufacturing and quality exceptions such as deviations.
• Prepare data for ISIR / ISLR reports.
• Prepare customer documentation for new/changed products including but not limited to PPAP, PSO and Run-at-Rate documentation, etc.
• Responsible for the investigation of OEM defects and field warranty claims.
• Effectively leads CFT for implementation of countermeasure.
• Completes and communicates necessary reports.
• Know and understand quality policies and procedures, and customer engineering standards.
• Should have training for problem solving (including 5WHY) and PFMEA.

Education

Bachelor's degree in engineering or related field

Job description

DENSO in North America is seeking a Quality Engineer 2 to promptly resolve customer quality issues and ensure top-tier service during mass production, new model launches, and design change management.

You will act as a liaison between customers, suppliers and manufacturing, perform internal audits (IATF 16949, ISO 9001), support PFMEA and problem solving, and prepare ISIR/PSO documentation.