Quality Engineer 2

DENSO; Statesville (NC); On-site; USD 73,000 - 91,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with Company Match

Vacation/PTO and 13 Paid Holidays

Bonus Program

Life Insurance

Employee Assistance Program

Job summary

DENSO in North America is seeking a Quality Engineer 2 to promptly resolve customer quality issues and ensure top-tier service during mass production, new model launches, and design change management.

You will act as a liaison between customers, suppliers and manufacturing, perform internal audits (IATF 16949, ISO 9001), support PFMEA and problem solving, and prepare ISIR/PSO documentation.

Qualifications

• Bachelor's degree in engineering or related field.
• 2-5+ years of relevant experience.

Responsibilities

• Maintain good relations with customers/suppliers/manufacturing including good communications and transfer of information.
• Maintain routine customer/supplier visits as needed.
• Perform internal quality audits (i.e. IATF 16949, ISO 9001, Process State, PSO).
• Provide assistance for associates in areas of quality improvement (i.e. SPC, measuring problem solving, etc.)
• Provide support for new product, new/revised drawings, design changes, manufacturing and quality exceptions such as deviations.
• Prepare data for ISIR / ISLR reports.
• Prepare customer documentation for new/changed products including but not limited to PPAP, PSO and Run-at-Rate documentation, etc.
• Responsible for the investigation of OEM defects and field warranty claims.
• Effectively leads CFT for implementation of countermeasure.
• Completes and communicates necessary reports.
• Know and understand quality policies and procedures, and customer engineering standards.
• Should have training for problem solving (including 5WHY) and PFMEA.

Education

Bachelor's degree in engineering or related field

Job description

Job Description

Under moderate supervision, the Quality Engineer 2 ensures that all customer quality issues are quickly resolved, and they are satisfied with the level of service expected by DENSO. Acts as a window person between the customer and DENSO for mass production issues, new model launches, and design change management.

Major Responsibilities

• Responsible for maintaining good relations with customers/suppliers/manufacturing including good communications and transfer of information.
• Maintain routine customer/supplier visits as needed.
• Perform internal quality audits (i.e. IATF 16949, ISO 9001, Process State, PSO).
• Provides assistance for associates in areas of quality improvement (i.e. SPC, measuring problem solving, etc.)
• Provides support for new product, new/revised drawings, design changes, manufacturing and quality exceptions such as deviations.
• Prepares data for ISIR / ISLR reports.
• Prepares customer documentation for new/changed products including but not limited to PPAP, PSO and Run-at-Rate documentation, etc.
• Responsible for the investigation of OEM defects and field warranty claims.
• Effectively leads CFT for implementation of countermeasure.
• Completes and communicates necessary reports.
• Know and understand quality policies and procedures, and customer engineering standards.
• Should have training for problem solving (including 5WHY) and PFMEA.

Minor Responsibilities

• Responsible for participation and the promotion of company activities such as IATF16949, ISO9001, ISO14001 and Employee Involvement, etc.
• Requires effective communication and involvement with team members, internal departments and related outside resources in both written and oral formats.
• Know, understand and comply with policies and procedures and be able to administer them fairly and consistently.
• May require shift work & overtime to support area of responsibility as needed.
• Ability to work in a manufacturing environment and perform duties with minimal supervision.
• May assist in orienting and training lower-level employees.
• Update job knowledge by participating in educational opportunities.
• Maintain 5’s standards.
• May require travel to Japan.
• Duties and task are frequently non-routine. Resolves most questions and problems and refers only the most complex issues to higher levels.

Qualifications

• Bachelor's degree in engineering or related field
• 2‑5+ years of relevant experience

Benefits Summary

• Medical, Dental, Vision, Prescription Drug plans
• 401K with 4% Company Match
• Vacation/PTO and 13 Paid Holidays
• Bonus Program
• FSA/HSA and Dependent Care Programs
• Company provided Life, Disability, ADD and Business Travel Insurance
• Various No Cost Wellness & Chronic Condition Management Programs
• Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
• Tuition Reimbursement
• Career Development and Ongoing Training
• Employee Assistance ProgramEmployee Spotlight and Recognition Program
• Volunteer Opportunities
• Onsite Fitness Center (vary by location)
• Cafeteria and food markets (vary by location)
• Onsite Health Clinic and Pharmacy (vary by location)
• Candidates residing 50+ miles from the work location are eligible for relocation assistance.

Annual Salary: $73,000 - $91,000