Quality Engineer

ServoTech Inc; Peoria (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

ServoTech Inc in Peoria, IL, is looking for a qualified individual to focus on product quality and customer service within construction equipment electronics. Applicants should have a Master’s degree or equivalent with 2-4 years experience in electrical troubleshooting and must work onsite.

This is a collaborative environment with a significant focus on communication and self-motivation to drive improvements. The role involves regular communication with dealers and reviewing quality data weekly.

Qualifications

• 2-4 years of experience required.
• Internships accepted as job experience.

Responsibilities

• Focus on product quality and customer service across construction equipment electronics, software, and systems.
• Daily communication with dealers about product inquiries and quality concerns.
• Weekly review of quality data and trends.

Skills

Electrical Troubleshooting

Clear communication

Self-motivated

Education

Engineering degree preferred or technician background

Master’s Degree acceptable

Tools

Microsoft Products

Multimeter

Oscilloscope

J1939 CAN Communication

Ethernet Communication

Hydraulic Systems

Software Troubleshooting

Hall Effect Sensor

Pressure Transducers

Angle Sensors

Job description

Hiring Manager Notes

• Electrical Troubleshooting
• CAN Tools
• Multimeter/Oscilloscope is nice to have
• Hydraulic system exp is a huge plus
• MS with 2-4 years of experience is required
• 100 % onsite role at Peoria, IL

Position’s Contributions to Work Group

Focus on product quality and customer service across construction equipment electronics, software, and systems.

Typical Task Breakdown

• Typical Day 8am-4:30pm with ability to flex; In office unless case by case exception to work from home for compelling reason.
• Daily communication with dealers around product inquiries and quality concerns
• Weekly review of quality data and trends

Interaction with Team

Highly collaborative team working within immediate team to collectively pool knowledge and experience in solving our customer problems while also leveraging the deep expertise of our engineering teams to quickly resolve problems and continuously improve our product.

Team Structure

Our Product Support team works closely together to share experience across product leveraging similar electronics and architecture while also developing expertise in quality improvement processes and product application subject matter expertise.

Education & Experience Required

• Years of experience: 2-4 years
• Degree requirement: Engineering degree preferred but technician background also acceptable. Master’s Degree is acceptable
• Do you accept internships as job experience: Yes

Top 3 Skills

• Electrical Troubleshooting
• Clear communication
• Self-motivated

Additional Technical Skills (Required)

• Microsoft Products
• Multimeter
• Oscilloscope
• J1939 CAN Communication
• Ethernet Communication
• Electrical Troubleshooting
• Hydraulic Systems
• Software Troubleshooting
• Hall Effect Sensor, Pressure Transducers, Angle Sensors

Additional Technical Skills (Desired)

• Technical Writing
• Data analysis, Six Sigma Methodologies
• Scripting/Macros

Soft Skills (Required)

• Clear communication
• Friendly
• Empathetic
• Self-motivated
• Persistence