Quality Engineer

Access Clinical Partners, LLC; Atlanta (GA); On-site; USD 84,000 - 115,000; Full time

Job summary

Access Clinical Partners, LLC is seeking a Quality Engineer to move from traditional quality assurance to a modern Quality Engineering model, combining hands-on manual testing with selective automation to improve release confidence.

You will partner with product, engineering, operations, clinical, and support teams to shape testability, execute validation, and ensure end-to-end workflows align with real-world business outcomes.

Qualifications

• Bachelor’s degree in CS, IS, Engineering, Healthcare Informatics, or related field or equivalent experience.
• 3+ years of hands-on manual, exploratory, regression, API, web/mobile, or enterprise testing.
• Ability to create test plans, validate end-to-end workflows, and explain defects clearly.
• Interest in advancing test automation, CI/CD gates, accessibility testing, and cross-browser validation.

Responsibilities

• Design, document, execute, and maintain manual, exploratory, regression, API, and end-to-end test cases.
• Develop repeatable testing approaches, including automation where appropriate for sprint delivery.
• Partner with product, engineering, operations, clinical stakeholders to clarify requirements and assess risk.
• Validate urgent care workflows, EMR integrations, and related digital product workflows.
• Support release readiness, defect trend analysis, and quality metrics for continuous improvement.

Skills

Manual testing

Exploratory testing

Regression testing

Communication

Agile

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, Healthcare Informatics, or related field

Tools

Azure DevOps

Jira

QMetry

BrowserStack

Job description

You’re more valuable than ever – And that’s just how we’ll make you feel.Job SummaryThe Quality Engineer plays a key role in the Company’s transition from traditional quality assuranceto a modern Quality Engineering model while retaining a strong foundation in hands-on manualtesting. The Quality Engineer will help build quality into the software development lifecycle bypartnering early with product, engineering, operations, clinical, and support stakeholders toidentify risk, clarify requirements, shape testability, execute thoughtful manual validation, expandautomation where appropriate, and improve release confidence before changes reach production.Success in this role requires the ability to learn quickly, think critically, communicate clearly, speakup when something does not make sense, connect details across systems and processes, become atrusted expert on how the solution works, advocate for the end user, and validate whether softwaretruly supports the intended business outcome, not only whether it satisfies the written acceptancecriteria. The Quality Engineer must be technically capable, quality-driven, collaborative, andcommitted to understanding the business, the workflows, and the purpose behind the applicationsthey support.QualificationsEducation Required:• Bachelor’s degree in Computer Science, Information Systems, Engineering, HealthcareInformatics, or a related field.• Equivalent combination of education and relevant experience may be considered.Work Experience Required:• 3+ years of hands-on experience performing manual, exploratory, regression, integration,API, web-based, mobile, or enterprise application testing, or equivalent demonstratedability through software quality, engineering, automation, support, or technical productwork.• Demonstrated ability to create thoughtful test plans, execute detailed manual validation, askstrong questions, connect business context to technical behavior, identify risk early, validateend-to-end workflows, and explain defects clearly to technical and non-technical partners.• Experience with, or strong interest in growing into, quality engineering practices such astest case management, test automation, API validation, CI/CD quality gates, accessibility andADA-informed testing, cross-browser validation, regression strategy, observability, andproduction defect prevention.• Experience partnering throughout the full software development lifecycle to influencequality up front, clarify requirements, assess testability, surface risks before development iscomplete, and support informed go/no-go production readiness decisions.• Experience working within agile delivery teams using common planning, sprint, testmanagement, pipeline, and cross-browser testing tools to support story refinement, sprintexecution, test coverage, release readiness, and continuous delivery practicesPreferred Qualifications, Education, Licenses, Certifications, Experience, etc.:• Healthcare technology experience preferred, including familiarity with urgent careworkflows, patient registration, electronic medical records, HL7 integrations, Epic,eClinicalWorks, payment workflows, or revenue cycle processes.• Familiarity with tools such as Azure DevOps, Jira, QMetry, BrowserStack, or comparableplatforms is preferred, with emphasis on applying the right quality practices rather thanrelying on a specific toolset.• Familiarity with accessibility standards, ADA considerations, inclusive design principles,and practical validation of accessible user experiences across web and mobile applicationspreferred.• Quality engineering, automation, accessibility, cloud, healthcare technology, or securityrelated certifications.Knowledge, Skills, and Abilities• This role involves interaction and collaboration with other departments and requiresexcellent judgment and interpersonal skills.• Professional Judgment and Quality Advocacy: Uses sound judgment, curiosity, andcritical thinking to understand system behavior, assess business impact, identify risks early,and promote high-quality outcomes across cross-functional teams.• Business Process Understanding: Quickly develops an understanding of complex businessprocesses, recognizes workflow impacts, and explains expected system behavior inpractical, real-world terms.• Professional Communication: Asks thoughtful questions, raises concerns constructively,challenges assumptions respectfully, and builds productive partnerships to support qualityfocused decision-making.• Business and Systems Understanding: Develops working knowledge of GoHealth’sbusiness model, operational workflows, product behavior, integrations, and user needs tovalidate the purpose and impact of application changes.• End-User Advocacy: Evaluates software against practical workflows and use cases forpatients, providers, center staff, operations, and support teams.• Quality Engineering Mindset: Improves testability and validates beyond the happy pathacross edge cases, exceptions, integrations, and operational scenarios.• Technical and Automation Capability: Applies automation, API testing, test data analysis,logs, repeatable checks, test management practices, pipeline quality gates, and crossbrowser validation to improve speed, coverage, and confidence.• Accessibility Awareness: Applies ADA-informed and accessibility testing practices tosupport usable, inclusive digital experiences.• Team-Oriented Quality Ownership: Treats quality as a shared responsibility bypartnering to prevent defects, resolve issues, improve processes, and support successfuldelivery.Essential Duties and Responsibilities• Supports scalable quality practices across product engineering delivery teams by improvingvalidation methods, identifying risks early, strengthening supporting release readiness, andbuilding practical understanding of the products and workflows they support.• Design, document, execute, and maintain manual, exploratory, regression, integration, endto-end, and risk-based test cases for web, mobile, API, integration, and back-end services.• Develop and maintain repeatable testing approaches, including automation whereappropriate, to support sprint delivery, regression coverage, release readiness, andproduction quality.• Partner with product owners, software engineers, operations, clinical stakeholders, andsupport teams to clarify requirements, assess risk, improve testability, investigate defects,validate fixes, and strengthen quality controls before release.• Validate key urgent care workflows, including patient registration, insurance capture,payments, EMR integration, messaging, operational tools, and related digital products.• Evaluate product changes against real operational workflows, end-user needs, and businessoutcomes, identifying gaps where functionality may satisfy written requirements but notpractical use.• Build solution expertise to explain how features, data, integrations, and workflows operateand where defects, design gaps, or missed edge cases may create downstream impact.• Perform API, accessibility, ADA-informed, cross-browser, integration, regression, smoke,exploratory, and end-to-end testing using appropriate tools and techniques.• Use agile planning, sprint management, test case management, pipeline, and cross-browsertesting platforms to organize work, maintain traceability, monitor coverage, and supportrelease decisions.• Contribute to quality gates, release validation, defect trend analysis, root cause analysis, testcoverage reporting, and other metrics that support continuous improvement.• Support production readiness by validating critical workflows, communicating risk clearly,confirming defects are resolved as intended, and helping teams determine deploymentreadiness.• Identify opportunities to reduce repetitive manual validation, improve test coverage,strengthen documentation, and make quality practices easier for engineering teams toadopt.• Manage the support ticket queue by analyzing issues that arise, providing clear support toend users, and participating in on-call and off-hours coverage as needed to support releases,production validation, and critical quality support needs.Base Salary Range: $83,500/year to $114,858/yearThe range above reflects the good-faith compensation range the Company reasonably expects to pay for this position at the time of posting.Actual compensation will depend on experience, skills, education, geographic location, and other business-related factors. It is not typical for an individual to be hired at or near the top of the range for their role.GoHealth Core ValuesGoHealth’s Core Values, listed below, are essential functions of this position:• Collaboration: Takes ownership for collectively establishing productive partnerships andrelationships and seek to gain joint understanding of priorities and objectives so that thegreater good of the organization and those we serve is always at the forefront.• Innovation: Consistently uses good judgment, applying creativity to overcome obstaclesand increasing effectiveness and efficiency through process and other forms of innovation.• Diversity & Inclusion: Fosters diversity and inclusion, to be able to better understandteam members, our customers and partners. Engages the strengths and talents of eachGoHealth team member, creating an environment of involvement, respect and connectionwhere the richness of ideas, backgrounds and perspectives are harnessed.• Courage & Integrity: Models and practices the highest ethical and professional standards;demonstrates pride and personal interest in our patients, partners and fellow teammembers, deeply engaging in the business. Makes decisions, with a focus on doing the rightthing; treats team members, our customers, partners and vendors with dignity,consideration, open-mindedness and respect.• Accountability: Always shows initiative, demonstrates a bias to action and gets thingsdone. Actively accepts responsibility for diverse roles, obligations and actions thatpositively influence patient and customer outcomes, our partnerships and the healthcareneeds of our communities.Additional Requirements• Office Environment: Tasks may be conducted within a climate-controlled office setting.• Physical Activity: The role may require the ability to lift, carry, push, or pull materials,supplies, and equipment up to 25 lbs. Duties typically involve a combination of sitting,standing, and walking, with frequent changes in position.• Travel: Travel may be required on an occasional basis for team meetings, market launches,site visits, training, or other business needs, typically once or twice per year, up to 5%.• Safety Equipment: May require the use of safety equipment for infection prevention.Equal Employment Opportunity StatementThe Company and its affiliates, joint venture partners and entities under common management areEqual Opportunity Employers. They do not discriminate based on race, color, religion, nationalorigin, age, sex, disability, veteran status, sexual orientation, gender identity, or any other protectedstatus under federal, state, or local law.ADA Accommodation StatementReasonable accommodations are available for qualified individuals with disabilities upon request.This role defines success by achieving essential function outcomes, not by the method ofcompletion.Compliance StatementThis job will be performed consistent with ADA, FMLA, FLSA, and other applicable federal, state,and local laws regulating employmentSet up email alerts as new job postings become available that meet your interest!All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy