Quality Documentation Specialist: QMS & Compliance

Telamon; Denton (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Annual bonus

Flexible PTO

Hybrid/remote options

Job summary

Telamon is seeking a Specialist, QMS Documentation to create, maintain, and control quality documentation across our telecom and data center operations. You will ensure SOPs, work instructions, and certification packages stay current and compliant, coordinating with Engineering, Manufacturing, and Quality teams.

You will also manage document control workflows, support FAT efforts, and assist internal/external audits, driving continuous improvement and audit readiness.

Qualifications

• 3+ years in quality documentation, document control, or QMS administration.
• Experience in telecom and/or data center environments preferred.
• Associate or bachelor degree preferred; equivalent experience considered.
• Familiarity with certification processes (NEBS, UL, ISO 9001, FCC) preferred.

Responsibilities

• Create, maintain, and control quality documentation including SOPs, work instructions, quality plans, inspection records, and certification packages.
• Support certification and compliance documentation for telecom and data center infrastructure (e.g., NEBS, UL, ISO 9001, FCC).
• Manage document control processes: versioning, review cycles, approvals, distribution.
• Collaborate with Engineering, Quality, Manufacturing, and Operations to reflect current processes.
• Support FAT documentation and execution with Engineering and Quality teams.
• Assist audits by organizing and presenting required quality records.
• Identify gaps or risks and work with teams to resolve them.
• Maintain the document management system for audit-ready records.
• Document updated processes and lessons learned for continuous improvement.

Skills

Technical writing

QMS knowledge

Document control

Telecom/data center

Cross-functional work

MS Office

Education

Engineering/Quality degree

Job description

Telamon is seeking a Specialist, QMS Documentation to create, maintain, and control quality documentation across our telecom and data center operations. You will ensure SOPs, work instructions, and certification packages stay current and compliant, coordinating with Engineering, Manufacturing, and Quality teams.

You will also manage document control workflows, support FAT efforts, and assist internal/external audits, driving continuous improvement and audit readiness.