QMS Documentation Specialist

Telamon; Denton (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness

401(k) with company match

Annual bonus

Flexible PTO

Hybrid/remote options

Job summary

Telamon is seeking a Specialist, QMS Documentation to create, maintain, and control quality documentation across our telecom and data center operations. You will ensure SOPs, work instructions, and certification packages stay current and compliant, coordinating with Engineering, Manufacturing, and Quality teams.

You will also manage document control workflows, support FAT efforts, and assist internal/external audits, driving continuous improvement and audit readiness.

Qualifications

• 3+ years in quality documentation, document control, or QMS administration.
• Experience in telecom and/or data center environments preferred.
• Associate or bachelor degree preferred; equivalent experience considered.
• Familiarity with certification processes (NEBS, UL, ISO 9001, FCC) preferred.

Responsibilities

• Create, maintain, and control quality documentation including SOPs, work instructions, quality plans, inspection records, and certification packages.
• Support certification and compliance documentation for telecom and data center infrastructure (e.g., NEBS, UL, ISO 9001, FCC).
• Manage document control processes: versioning, review cycles, approvals, distribution.
• Collaborate with Engineering, Quality, Manufacturing, and Operations to reflect current processes.
• Support FAT documentation and execution with Engineering and Quality teams.
• Assist audits by organizing and presenting required quality records.
• Identify gaps or risks and work with teams to resolve them.
• Maintain the document management system for audit-ready records.
• Document updated processes and lessons learned for continuous improvement.

Skills

Technical writing

QMS knowledge

Document control

Telecom/data center

Cross-functional work

MS Office

Education

Engineering/Quality degree

Job description

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out.

At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.

Learn more at telamon.com

Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes:

• Health & Wellness:Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP
• Financial:401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)
• Time Off & Flexibility:Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options
• Career Growth:Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities
• Additional Benefits:Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Classification:

Location:

Schedule:

Onsite; 8am-5pm M-F

Job Summary: The Specialist, QMS Documentation is responsible for creating, preparing, managing, and controlling quality and certification documentation in support of the company's Quality Management System (QMS). This role ensures SOP’s, work instructions, quality records, certification packages, and related documentation standards, processes, and certifications are accurate, current, and compliant with applicable industry, customer, and regulatory requirements. The Specialist partners with Quality, Engineering, Manufacturing, and Operations to maintain documentation integrity and support certification, audit, and continuous improvement activities across telecom and data center operations.

Essential Duties and Responsibilities

Create, maintain, and control quality documentation including SOPs, work instructions, quality plans, inspection records, and certification packages in accordance with QMS requirements.

Support the development and maintenance of certifications and compliance documentation relevant to telecom and data center infrastructure (e.g., NEBS, UL, ISO 9001, FCC, FAT documentation).

Manage document control processes including version control, review cycles, approval workflows, and document distribution.

Collaborate with Engineering, Quality, Manufacturing, and Operations teams to develop and update documentation that accurately reflects current processes and standards.

Support Factory Acceptance Testing (FAT) documentation preparation and execution in coordination with Engineering and Quality teams.

Assist in internal and external audits by preparing, organizing, and presenting required quality documentation and records.

Identify documentation gaps, inconsistencies, or compliance risks and work with relevant teams to resolve them in a timely manner.

Maintain the document management system, ensuring all records are organized, accessible, and audit-ready at all times.

Support continuous improvement initiatives by documenting updated processes, revised work instructions, and lessons learned.

Managerial Responsibility

This role has no direct reports

Travel/Shift Requirements

Primarily on-site; occasional travel (<10%) to customer locations, supplier facilities, or other Telamon offices as business needs require.

Work Environment and Physical Demands

Primarily office environment with occasional interaction on the manufacturing floor.

Frequent computer and keyboard use for extended periods.

Occasionally lift materials up to 25 pounds.

Skills and Abilities Required

Strong technical writing and documentation skills with high attention to detail and accuracy.

Working knowledge of QMS frameworks and documentation standards (e.g., ISO 9001, NEBS, UL, FCC, or equivalent).

Experience with document control systems and document management best practices.

Familiarity with telecom and/or data center infrastructure, equipment certifications, and quality requirements.

Ability to work cross-functionally with Engineering, Quality, Manufacturing, and Operations teams.

Proficiency in Microsoft Office (Word, Excel, Outlook, Teams); experience with document management platforms preferred.

Education and Experience Required

Associate or bachelor's degree in Engineering Technology, Quality Management, Technical/Business writing, Information Management or Industrial Engineering or related field preferred; equivalent experience will be considered.

3+ years of experience in quality documentation, document control, or QMS administration.

Experience in telecom and/or data center environments strongly preferred.

Familiarity with certification processes (NEBS, UL, ISO 9001, FCC, or similar) preferred.

Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.

Job Info

• Posting Date 08/11/2026, 08:55 PM