Quality Documentation Coordinator — ISO 9001 Prep

H2O INNOVATION INC.; Andover (MN); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401K plan with employer's contribution

Three weeks of paid vacation per year

Twelve paid wellness days per year

Job summary

H 2 O Innovation is seeking an Administrative Coordinator, Quality to anchor the quality team’s administration, maintain documentation, and support the ISO 9001 certification journey. You’ll manage records, ensure version control, and drive process improvements with an experienced team.

With strong MS Word/Excel/SharePoint skills and a detail‑oriented mindset, you will handle templates, training records, and cross‑border travel for Canada and the US, roughly 20% of the year.

Qualifications

• Solid experience in document control or quality systems is preferred.
• Experience with AI assistants for drafting and automation is an asset.
• Familiarity with ISO 9001 and workflow automation tools is advantageous.

Responsibilities

• Maintain, distribute and archive controlled documents: procedures, work instructions, forms and records.
• Track revisions and keep document histories up to date.
• Verify formatting, version control and adherence to templates prior to publication.
• Identify and resolve inconsistencies, duplicates and obsolete documents.
• Coordinate migration of documents to the new electronic quality system.
• Use tools including AI assistants to speed up drafting, formatting and translation, validating results before publication.
• Contribute to establishing documentation structure required by ISO 9001.
• Follow up on deviations, corrective actions and NCRs with owners.
• Prepare documentation for internal and external audits and ensure quick access.
• Compile and present document control performance reports and metrics.
• Propose improvements to documentation processes and automation use cases.
• Keep the training matrix and competency records up to date in the LMS.
• Coordinate training sessions, manage registrations and renewal reminders.
• Lead logistics of team meetings and committees: invitations, agendas, minutes, follow-up.
• Provide first-level support to users during system/process rollouts.
• Maintain health, safety and environmental records as applicable.

Skills

Strong organizational skills

Attention to detail

Ability to manage multiple priorities

Discretion with sensitive information

Willingness to travel

Education

College or university education in administration, office systems, quality

Tools

Microsoft Word

Excel

SharePoint

Outlook

Power Automate

Power Apps

Job description

H 2 O Innovation is seeking an Administrative Coordinator, Quality to anchor the quality team’s administration, maintain documentation, and support the ISO 9001 certification journey. You’ll manage records, ensure version control, and drive process improvements with an experienced team.

With strong MS Word/Excel/SharePoint skills and a detail‑oriented mindset, you will handle templates, training records, and cross‑border travel for Canada and the US, roughly 20% of the year.