Quality Director

Schindler Elevator Corporation (U.S.); Morristown (NJ); On-site; USD 164,000 - 202,000; Full time

Benefits offered by this job

401k match

Medical, Dental, Vision

Vacation & holidays

Tuition reimbursement

Parental leave

Career development

Job summary

Schindler Elevator Corporation (U.S.) seeks a Quality Director in Morristown, NJ to lead quality strategy across plants and field operations. You will drive improvement programs, oversee supplier quality, and ensure ISO9001 certification readiness while coordinating with R&D, Purchasing, and Field management.

The role requires engineering education, strong leadership, and deep knowledge of quality tools. Base salary ranges are disclosed with eligibility for an annual bonus and comprehensive

Qualifications

• Degree in Engineering or similar education.
• Experience leading quality and supply chain initiatives.
• Strong people management and cross-functional leadership.

Responsibilities

• Ensure compliance with quality processes across plants and field operations.
• Drive improvement programs and the Schindler Quality Champion Program.
• Lead CCQL projects and coordinate risk assessments.
• Collaborate with stakeholders to resolve quality issues with high visibility.

Skills

Leadership

Quality management

Cross-functional collaboration

Decision making

Education

Degree in Engineering or similar education

Tools

PPAP

FMEA

SQA/SCA

MPC

ISO9001

5S

Drawing norms

Job description

Location: Morristown, NJ, United States

Job ID: 89966

We Elevate… Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Quality Director

Your Main Responsibilities

• Ensure compliance with all Quality process in collaboration with zone and group functions, group & local suppliers, and Schindler’s plants
• Ensure compliance & execution of Quality Checks effectively, based on SCQ Requirements for plant and MPEX for field operation - elevators and Escalators
• Drive improvement programs to increase quality maturity, rollout the SQCP (Schindler Quality Champion Program)
• SWOT investigations, monitor organizational setup and initiate changes

Top Claim Extermination

• Monitor Claim Cycle Time for field operations
• Liaise with plant manager, head of Supply Chain, R&D, Purchasing, and Field management for problem solving activities
• Cooperate with the Field Operation on quality issue with high visibility (e.g., breakdown of installation in important public building, VIP stuck in an elevator etc.) and interacts with all required stakeholders for swift resolution
• Report progress to management quarterly (e.g., steering Committees and SPQRs)

New Product development and CCQL Projects

• Ensure that all new products are developed and released and that the respective milestone deliverables defined in the Q-plan are available on time and in the agreed quality.
• Ensure that CCQL originated within the US are processed with compliance to the agreed quality gates and implemented without affecting quality. Coordinate CCQL quality relevant risk assessment

Quality Loops, Supplier Evaluation and ISO9001

• Monitor supplier performance and drive escalation within US supply chain
• Ensure supplier performance according to target setting and lead interdisciplinary teams in case of deviations
• Ensure US operations get certified on the new ISO9001-2015

Communication/collaboration

• Manage relevant stakeholders & multiplicators and guide the escalation / decision making process
• Mentor/develop future leaders as well as functional expertise and ensure excellent leadership behavior.

Requirements

What you bring

• Degree in Engineering or similar education
• Master complex leadership situations to convince the stakeholders with full range of available information and arguments.
• Understand the Schindler quality and Supply Chain requirements and the current implementation status which is applied by suppliers.
• Excellent people management skills with supervisors, stakeholders and multiplicators as well as the exertion of decision-makers.
• Ability to enhance creativity in co-workers and at the same time ensure fulfilment of quality requirements.
• Detailed knowledge and competent assessment of the following quality tools and processes:
• Quality related laws, norms & regulation
• PCP process
• Schindler Supplier Selection & Qualification processes
• PRR, PPAP, FMEA, SQA/SCA SPSP, MPC
• Drawing norms, 5S, Lean Manufacturing, ISO9001, 5 Quality Loops tools
• System & Process Audit experience, and manufacturing organizational skills.
• Excellent skills in working in a cross functional multinational environment

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $164,200 - $202,300

The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include variable incentives or benefits. This position is eligible for an annual bonus based on performance.

We Elevate… Your Career

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Our Core Values:

• Safety: Uphold the highest safety standards for all.
• Integrity and Trust: Foster honest, ethical relationships.
• Create Value for the Customer: Deliver innovative, reliable solutions.
• Quality: Ensure excellence in every product and service.
• Commitment to People Development: Nurture our people, they are the heart of our success.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.